Find hotels near Douglass Hills Tennis Center, Louisville from NT$2,426

"There was no hot tub like advertised, the beds were not queen size like advertised they were a full, and very uncomfortable. Hotel was clean, one staff member was great, the rest were kind of rude or didn’t speak much English. Don’t forget anything there and call to report it, they do not care. "

"Food was wonderful. "

"My original room had two double beds and a sofa bed. Unfortunately, it also had roaches. I saw one an hour after check in (3/12) and took care of it myself. The following morning before going to my activities there was another roach on the tile floor. I smashed it in a tissue and took it to the front desk on my way out for the day to request another room (3/13). They informed me that another room of the same type was unavailable and that my room would be downgraded. I said okay, but I expect to be compensated. We were switched to a standard double bed room for the following night. During checkout(3/14), I inquired as to how much of a refund to expect and was informed the price difference was roughly $47. I said that doesn't cover the roach issue. I called on 3/17 and asked for the general manager's number, but the hotel attendant refused me and instead took my number for a return call. I have still not received a call nor any partial refund of funds not even the $47 (3/22). Additionally, I message the hotel through the hotels.Com app on 4/20 with no response."

"The staff was very friendly. The room was clean except some soiling on the outside of the toilet. We enjoyed having a full-size fridge. "

"Very clean beautiful stay"

"Very nice staff. Close to an event we were attending. No frills, but a quiet, comfortable place to sleep."

"Most of the outlets in the room didn’t work "

"Great place to stay with the fur babies"

"For the most part, the room is decent. It's like a small studio apartment with a full fridge, microwave and stove top. The only thing that annoyed me was the noise coming from the room next to mine and especially the room above me. I don't know if they have kids running around or what, but I constantly been hearing thumbing noises above my room most of the time. "