多索博諾出租度假屋

「We arrived at Verona airport late at night with our 4 month old baby to be told by the property that they had no record of our booking, despite the fact I had been emailing with them in the weeks prior about parking and messaging them on the Expedia messaging service and on both platforms they confirmed they would be sending me check in info so I have no idea how they can claim they didn't have a record of it. I tried calling multiple times as we sat in the airport car park with our young baby...

「Hotel room is excellent, it is modern and clean. The staff service is ok, however, communication to the staff regarding parking was difficult, hotel told me to drive to a specific street for valet parking, because it is in ZTL, however, when I arrived at the street, there was no one there. I had to call the hotel for someone to walk to my car for valet service, I ended up blocking the one way street for 15mins. This is the only area that i am not satisfied with.」

「入住登記的地點讓人疑惑🤔第一感受就不好了！飯店停車場離住宿有點距離，很不方便！很可惜」

「Incredible good hotel with very kind service, comfortable room and good location.」

「H」