「My room keys did not work. The second set of room keys did not work. So instead of trying a third set, the check-in clerk gave me a different room. She was very patient and cheerful, that encouraged me to remain patient and cheerful as well. Attitudes matter so much when technical difficulties occur. 」
「My room keys did not work. The second set of room keys did not work. So instead of trying a third set, the check-in clerk gave me a different room. She was very patient and cheerful, that encouraged me to remain patient and cheerful as well. Attitudes matter so much when technical difficulties occur. 」