Diano Arentino Vacations from NT$28,029

Very loud guest. I called the front desk to complain, not sure if they did anything about it because the people staying right next to my room continued to bang on the walls, play loud music, and yell. The deposit fee is exaggerated $250!? I’ve stayed in better places where the deposit is only $50 or $100. Not worth it specially for the location. I greeted a front desk staff in the morning even though I am the one who had a horrible night, she ignored me. Not staying here ever again.

Bathroom and room were lovely however I did not feel safe here at all. Since there is no staff people are free to behave and treat you however without consequences. Luckily the room was nice since I was too afraid to leave it because of how aggressive other guests were.

The cleaning staff made the experience for us. There are only remote workers at the front desk, so your only human interaction at the hotel (aside from other customers) is with the friendly and helpful cleaning staff. One woman in particular fron the cleaning staff was exceptionally friendly and caring, striking up conversation whenever she saw us and creating a very welcoming environment. I forget her name, something that started with a C or S, Cynthia maybe? She always wore a face mask, and she really had an air of confidence and ownership about her. She absolutely deserves a raise and a promotion!!

This was my first time visiting LA, for me and my kids. This hotel superseded our expectations. The staff was very friendly and accommodable. My only regret is that we couldn't stay more than 3 days. I highly recommend this hotel to anyone that will be staying in the surrounding LA area, but especially downtown. You won't regret it!

Hair found on sofa bed. A very nice lady came up to change the bedsheet for us after we called to report it. Location was nice and quiet.