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"Clean room and helpful staff"

"久しぶりの家族旅行(大人4人子供3人)でした。 今までは虹館に数回宿泊しましたが、初めて星館(海側)への宿泊。 子供たちは久しぶりの旅行ということで大はしゃぎ。一泊しかできませんでしたが、チェックインからチェックアウトまでめちゃくちゃ楽しめました！お食事もとても美味しかったです。 楽しい思い出ができました！"

"Room good great breakfast and great spa"

"Very clean and super comfortable beds. The sound of the surf while soaking in your own open air onsen tub on the balcony is fantastic. Wonderful ocean view from open air tub as well as balcony chairs and table. Great food in the restaurants."

"Good location and kind staff"

"Everything is good, will go back next time visit"

"Everything is great and perfact"

"👍"

"Absolutely first class in every way. "

"Staff were very helpful. We had the mountain view. But ocean view might have been appreciated. Otherwise the stay was pleasant. The room was large."

"Fantastic stay. Huge beautiful rooms and the most attentive considerate staff."

"The hotel service and condition is good"

"Hotel is an older facility, so our Japanese style room had a little musty odor and facilities were a little dated. Service staff at front desk and restaurants were fantastic. We had a half board plan; the sukiyaki dinner was OK and breakfast was excellent."

"We had a wonderful stay! The food was delicious, and all the staff were incredibly friendly and welcoming. The room was beautiful, clean, and very comfortable. Everything about our stay was perfect, and we truly enjoyed our time here. We would definitely love to come back!!"

"Nice onsen within the hotel . Nice room (Japanese style) Great staff"

"Amenities were well thought out especially the details such as ac control translation. I would stay at this hotel chain again. Staff helpful and friendly"

"A nice ryokan with nice keseiki dinner. The private bath is nice. Place is clean and well maintained."

"I really enjoyed the onsen, it has a sauna and a cold pool. However, the room is relatively small and the bed and pillow is only fair. BUT the staff were really nice."

"An absolutely wonderful ryokan. Everything is beautiful and very traditional, the room was amazing, and the onsen were perfect for relaxing and switching off. The atmosphere is peaceful and cosy, making it a great place to experience a more traditional side of Japan. And a special mention to Kirin-chan, the duck they have at reception — absolutely adorable! 🐤😂 Highly recommended if you’re looking for a peaceful place to disconnect, relax, and enjoy an authentic Japanese experience."

"My overall stay has been a satisfying one."