搜尋最佳納帕郡住宿訂房優惠

「I had a very disappointing experience with this hotel. When I arrived, I was told that the property was oversold and that my confirmed reservation could not be honored. What made the situation worse was the complete lack of effort to resolve it. No alternative accommodations were offered, no assistance was provided in finding another hotel, and there was little acknowledgment of the inconvenience caused. After a long day of travel, being turned away without support is unacceptable. Overbooking...

「Food was great!! Staff very professional. 」

「Good」

「The rooms are all very good. However, breakfast is charged separately and is of very poor quality, not matching the price they ask for. 」

「Wonderful! The people there are extremely patient and kind, having a great time there and will definitely visit again.」

「Great location and service」

「好」

「The staff both evenings and mornings were excellent #1! Breakfast was so yummy, and parking was excellent. Not a deal-breaker, but I have an iPhone and usually just plug it into a computer or a lamp... They do not have a ready-made charge...so be sure to bring a box outlet to plug into the wall....still old school」

「nice place, would like to stay again」

「The room was not quite ready when we checked in around 11pm. Toilet has pee mark on it. Sink is broken so water not draining that we have to fix it ourselves as it was pretty late. When check out next day and shared these to staff, they didn’t say anything. The room has only one robe so we needed another one to go to mineral pool and I went to front desk to request it , they said they will ask stuff to deliver one it didn’t happen the whole morning. And my son left his contact lens in hotel....