蘭科夫自治市政府出租度假屋

「A bit disappointed that I was located on 2/F which overlooked the terrace with people walking in front of me, though my room was upgraded to 1 bedroom apartment. However my sister and husband who arrived on 9th was upgraded to 2 a bedroom on 8/F and they were very pleased with it. Overall I'm very pleased with your hotel and will continue to book in the future」

「房間地毯很舊，桌子沒有擦，入住時冰箱有前面住的人留下的牛奶。門口的抽氣或是電箱非常吵，晚上睡覺要用耳塞。 連續住宿，有人進來整理床鋪、換毛巾，但是沒有丟垃圾。」

「設施很棒」

「Good」

「客房很大, 而且有洗烘衣機, 附近機能也很不錯, 超市藥局吃飯應有盡有, 服務人員不錯」

「Comfortable and clean room」

「我入住兩個禮拜，從入住第一天，我就發現房內的洗碗機沒辦法關掉，一直發出機器的聲音，請櫃檯幫忙處理，但完全沒有處理。每天房內打掃也很不乾淨，廁所有異味，吸收台從我入住地衣天就有霉菌，兩個禮拜內沒有一天刷掉。也從來沒有打掃過房間的地板，非常明顯的灰塵和髒污。不符合他的品牌價值與形象，非常失望！」

「門鎖壞了， 每次入房間需要找前台開門， 房間物品廚具很污糟， 露台有蜘蛛出沒， 入住三天完全沒清潔」

「Location」