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"It looks a very nice hotel when we arrived, but soon when we got to the room the air condition wasn’t working. The sent somebody to fix it but with not avail. They moved us to another room. The bed sheets where not very clean. They said they change them every 3 days… the second night the air condition broke again and we were sweating all night. So cleanliness and amenities were not good. "

"Arrived early but was able to check in as room was being cleaned and after welcome drinks was able to get in room,staff at front desk were very friendly as travel passers were all sorted so we were good to go.room was very spacious very good shower,breakfast was excellent with a good selection.Hotel was in a great location near city centre but a quiet location ,near airport and train station and transport."

"Everything was clean and tidy. Very relaxing!"

"Clean room, nice staffs, early luggage drop off was amazing, great location just right across the street from Basel SBB, free Basel card provided."

"Everything about this property was great but especially the staff the room snd breakfast. "

"The staff was amazing. Our room was nice and clean. Great location - easy to take bus 50 from the airport; the train station and tram right outside our door. Easy to see all the sights of Basel. Highly recommend. "

"Hotel was very easy to find. Staff was so friendly at check-in. Room had a wonderful view - and we loved the coffee station. Great location for walking around and using the public transportation."

"It was great to stay in an old hotel in a great area of Basel. the Breakfast was good and the staff was able to answer and guide us with all of our questions."

"Taxi services are very expensive but that is not the fault of this property. Tram instruction is needed or tram map to make it more convenient. "