雪梨市政府出租度假屋

「我入住兩個禮拜，從入住第一天，我就發現房內的洗碗機沒辦法關掉，一直發出機器的聲音，請櫃檯幫忙處理，但完全沒有處理。每天房內打掃也很不乾淨，廁所有異味，吸收台從我入住地衣天就有霉菌，兩個禮拜內沒有一天刷掉。也從來沒有打掃過房間的地板，非常明顯的灰塵和髒污。不符合他的品牌價值與形象，非常失望！」

「A bit disappointed that I was located on 2/F which overlooked the terrace with people walking in front of me, though my room was upgraded to 1 bedroom apartment. However my sister and husband who arrived on 9th was upgraded to 2 a bedroom on 8/F and they were very pleased with it. Overall I'm very pleased with your hotel and will continue to book in the future」

「房間的清掃不是這麼乾淨，但櫃檯人員服務很親切很友善，周邊有一間Coles 很方便」

「房間地毯很舊，桌子沒有擦，入住時冰箱有前面住的人留下的牛奶。門口的抽氣或是電箱非常吵，晚上睡覺要用耳塞。 連續住宿，有人進來整理床鋪、換毛巾，但是沒有丟垃圾。」

「Room is clean and tidy. City view is fantastic. Staff at receptionist is efficient and courteous. Housekeeping staff is excellent. Laundry and dryer in room facilities is great.」

「Mattress is too soft need to change Otherwise everything all good」

「Wifi speed is bad...dryer not working, but others are excellent」