Green Hotels in Canada from NT$3,079

"Overall, I had a great stay. "

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"Booked a king suite while in the city for a special event. Arrived early (shortly after 3pm), and our room was not ready, the reason was the room had not yet been cleaned but that they were currently cleaning it. As check-in is 4pm, this was completely understandable. We were told that we would get a text shortly when the room was ready. We sat at a local restaurant until 3:50pm as the restaurant/bar in the hotel was not open. When we arrived back at the hotel, the staff had changed shifts and it was clear that we were never getting a text. The staff member that we spoke to next was not helpful and instead told us he didn’t know when or why our room wasn’t ready, and that it could be ‘a mechanical issue’. He also condescendingly informed us that the rooms ‘take two hours to clean’ (not our problem) and that ‘check-in is 4pm’ (this was at 3:54pm 🙄) and that someone would tell us when the room was ready. By 4:20we were worried as we had to get ready for our event by 5:30. We inquired again and a different employee (a manager) then told us that it wasn’t ready because the previous guests hadn’t checked out until 3pm (third reason we’d been given). We were told it should be ready by 4:45pm and given a coupon for a free appetizer (we ordered for later) and extra hour to check out the next day which we couldn’t use. Finally in the room by 5, late for our event and rushed to get ready. Comfortable and clean enough but won’t stay again. For $600/night I expect to check in on time. "

"It was a very pleasant experience and staff are very helpful"

"Fridge not working. No microwave"

"Super cute, my favorite part was the pink decorative toilet paper lol"

"The room price (with both views of US and Canadian Falls) we booked two weeks ago is much more expensive than the current price on the day we stayed. But they automatically upgrade our room to higher level with two suites. Overall the view was wonderful, and the room is comfortable. "

"Comfy beds, easy check in and out. Staff were very helpful"

"Beautiful hotel and great location. "