Made a handicap reservation on Expedia and after confirmation I called hotel directly to confirm handicap room with 24 inch tall mattress & handicap bathroom. Upon arrival the rooms they had were not accessible. Grab bars on toilet were not safe, very wobbly. Bath bench was mounted opposite where the controls are mounted. Beds were 3 feet high. After driving 23 hours I was forced to find other accomodations.
We liked the attention and service the whole time, cleanliness and breakfast
Joel
於 2024 年 5 月住了 5 晚
10/10 有夠讚
Rafat
2024年5月24日
Rafat
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Sarah
2024年5月23日
不喜歡:整潔度、員工素質和住宿環境和硬體
Sarah
於 2024 年 5 月住了 3 晚
2/10 很糟糕
WT
商務旅客
2024年5月21日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Waited 20 minutes at check in time for someone to materialize at front desk-- not a soul to be found, had to go upstairs to find the only human staff at the hotel-- poor guy looked like he'd been up for a week straight or on some serious drugs. Dude asks me : "what do you want?" like i was riff raff or bothering him. Did not feel safe so cancelled and booked elsewhere. Shame on the management for creating this situation for their staff.