Travelers find a welcoming retreat in Dallas where they can park their car, connect to in-room wired internet, and count on helpful staff around the clock
Downtown Suites, in the heart of Dallas, offers a convenient base for visitors. Guests appreciate practical amenities like in-room wired internet and self-parking. The attentive 24-hour front desk staff ensures everyone's needs are met throughout their stay.
Located in Dallas, Downtown Suites Dallas is in the city center. Galleria Dallas and Dallas Market Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dallas World Aquarium. Texas State Fair Grounds and Dallas Arboretum and Botanical Garden are also worth visiting. Visit our Dallas travel guide
Wheelchair-accessible parking and van parking available
Family friendly
In-room crib
In-room microwave
In-room refrigerator
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
1 building
2 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
43-inch plasma TV with cable channels
Food and drink
Microwave
Refrigerator
More
Access via exterior corridors
Air conditioning
Free local calls
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from September 13 2025 to January 1 2027 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
We should mention
This property does not have elevators
Property is also known as
Downtown Suites Dallas Motel
Palace Suites Dallas
Palace Suites Motel
Palace Suites Motel Dallas
Downtown Suites Motel
Downtown Suites Dallas Motel
Downtown Suites Dallas Dallas
Downtown Suites Dallas Motel Dallas
Frequently asked questions
Is Downtown Suites Dallas pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Downtown Suites Dallas?
Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Downtown Suites Dallas?
Check-out is at noon.
Where is Downtown Suites Dallas located?
Located in Old East Dallas, this motel is within 3 mi (5 km) of Fair Park, White Rock Lake Park, and Texas State Fair Grounds. Fair Park Coliseum and Cotton Bowl are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Downtown Suites Dallas Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
5.6
Location
5.8
Staff & service
5.6
Property conditions & facilities
Rating 10 - Excellent. 18 out of 134 reviews
10 - Excellent
18
Rating 8 - Good. 26 out of 134 reviews
8 - Good
26
Rating 6 - Okay. 31 out of 134 reviews
6 - Okay
31
Rating 4 - Poor. 20 out of 134 reviews
4 - Poor
20
Rating 2 - Terrible. 39 out of 134 reviews
2 - Terrible
39
Reviews
10/10 Excellent
WILLIE
2023/10/2
Liked: Cleanliness, staff & service
The inside is a lot better than the outside makes it seem. The owner is remodeling and for the price the place is good. It is safe and clean with cameras and security at night. The owner is very nice and call all the guest by name. I usually stay there one or two nights during the fair.
Great price. Location was convenient. Friendly service. Room was unclean with dirty, unwashed bedding and dirty-looking towels, dusty furniture. Room and furnishings were of poor quality.
The people that run the hotel are very nice and helpful. They treated me with respect and accommodated my needs. There is constant watch of the parking lot at night which made me feel very safe about staying in that part of town. Great room for what you’ll pay. Microwave, fridge, A/C, working showers and hot water, working locks and curtains, cable tv, and great staff. My girlfriend and I were pleasantly surprised with our stay.
My room had already dead / still alive pests. (Roaches, flies, gnats, etc)
Edraeann
Stayed 2 nights in Jun 2023
8/10 Good
Michael
2025/3/2
Liked: Staff & service
Disliked: Room comfort
Older but convenient location
Older motel but could be a bit cleaner considering it is also more expensive than some of the alternates in its class.
Noisy, with thin walls. Other rude guests playing music well past midnight and even conversation comes through the walls. 4:30am heard management arguing with partying guests about noise and he forced them to leave. (Which was good, a lot of motel management do not do any enforcement of noise rules) not as restful as it could be but I blame rougher guests who could do better.
Parking is a bit tight.
This is the worst place I’ve stayed at in my life. False advertisement, unclean (had to sleep with my jacket on top of the covers), no hot water in the shower, unsafe (could not sleep with prostitues and drug deals going on outside), very very sketchy, don’t stay here period. So glad that night is over.
When I got in the room, it looked like the surfaces has not even been wiped down. There were hairs in the shower, and the sink had some sticky residue in it that hadn’t been cleaned. The headboard was the worst of all… (picture attached)
We arrived in the room was 96°, it did not cool down to 76° at 4:00 a.m. literally sat in sweat until 4:00 this morning. Took a rinse off and left early. Very disappointed.
James
Stayed 1 night in Aug 2022
4/10 Poor
Michael
2024/3/4
Disliked: Property conditions & facilities
Noisy neighbors, playing loud music well past mid nite. Shower faucet wouldn’t work but bathtub faucet would run. No closet or place to hang clothing. No coffee, no coffee makers, not even in the lobby. Shabby and old so rather overpriced at the $95 rate.
Want an iron table with no cloth or iron? Want no telephone? Want no room service? Want a toilet to be unglogged and the asked if you want to it yourself? How about a desk with no chair? When asked the management refuses to give you a chair. If you like these options then this is place for you. Othwerwise, for the price per night you can find many other better options. This place is a stink hole. Terrible. Atrocious. Not worth a penny. Do not go here unless you’re desperate on OU weekend.
We checked in and went to a concert. We got back from the concert and noticed a roach. Went to go get food came back and a few more roaches had came out. While we were sitting on the bed eating I got bit by a TICK on the inside of my thigh. When office was asked for. Refund he said no that termsnix comes out every week and sprays and I showed him pics and videos of the bugs and tick and where I got bit and he said. Well you checked in at 3:30 pm and you left twice so and now you wanna leave (3 in the morning) so it’s your fault. We spent maybe 3 hours total in that room! Just for them to blame us? Absolutely not. Do NOT go there!
While check in was easy & the desk clerk was friendly enough, The location should have been a tip-off- it was not good. There was a pickup in parking lot that had obviously been there awhile with front tires flat.
The room stunk so bad I had to get some air freshener. We were there briefly before going to a concert at Dos Equis Pavilion, & after getting back to room around 11pm, went to get in shower and saw 2 ROACHES in the shower - stepped out of bathroom to find something to kill them and there was another on the vanity by the sink! The floor was dirty as was evidenced by the black feet from removing shoes to walk to bed. Would NOT recommend this place to anyone but field workers who come in filthy & don’t care about the facilities.
No tienen cuartos de no fumar y los cuartos de fumar estan rotas las savanas por el cigarro huelen demasiado a humo de cigarro y sali enfermo por el olor a humo
I booked a suite they gave me a regular gave me a regular filthy room i told them the front desk guy acting like he do t know whats going on so the ma ger. Heck me in to a suite that was nothing what a suite is suppose too be the fiflthy is about the same as the regular room they tery to give me at first.
Had to have cash on check-in internet down, under construction, men sitting outside drinking, small parking area, bed linens were stained, no secondary lock on door, no iron in room
Room may have been newly remodeled and are clean but not sure why they are called suites. Just a fridge and microwave added. Usually there is a couch too. Check in was weird with deposit in cash for remote control (that didn’t work). I have to compliment them on having a well lit property at night. Anytime you are having to check in behind a security window is a way of informing you the area has potential danger. So far so good. I give it a solid “B” and would come again since it’s so close to the Dos Equis pavilion for concerts.
RONALD
Stayed 1 night in Sep 2021
2/10 Terrible
Verified traveler
2021/4/9
Disliked: Staff & service
The security guard was very rude didnt feel safe with him there we were told that otber guest had a room full of guns and he waa ok with that people knocking on doors looking for drugs all night