"Great location and fantastic views, hard to beat for the setting. The building is a bit dated and the maintenance could be kept up a bit better, but apart from that it was a great stay and I’d definitely recommend it.
One tip: upgrade to a luxury room for the VIP check-in and check-out, and have breakfast/brunch up on level 30 rather than level 3. Level 3 looked like a bit of a zoo, whereas level 30 is far more relaxed. Well worth it."
"Staying in this hotel was a good decision. Very good location, helped us to arrive to all points of interest in Rio Janeiro very fast, most of the time walkable distance, or with very low taxi expenses. Personal very kind and ready to help. Complimentary breakfast very nice with good options, just little crowded so make sure to arrive in time. The restaurant area, because so crowded, missed little bit more cleaning. Rooms were comfortable and pretty clean, with some minor damages like the door of the bathroom not able to close, but in general in pretty good conditions. The hotel also has a parking lot next to it, very convenient for us that rented a car to go to Arraial do Cabo. I definitely recommend the hotel."
"First I've just want to give compliments to front desk Pedro and Felipe due to the extremely warmth way they both received us. We were staying just for one night and they both made sure we felt home. Hotel is well located and offer an of the chart breakfast. Pool is located on the roof with superb view. I will always recommend this hotel. Thank you for the awesome stay."
"Good location and a staff that was, for the most part, friendly, professional, and attentive. Special thanks to Maria da Saúde and Rosângela from Housekeeping for taking such great care of our room, and to Renata at the Front Desk for her kindness, professionalism, and outstanding customer service.
Unfortunately, our experience with Veronica, who appeared to be the Front Desk supervisor, was the complete opposite. From the moment we arrived, she barely acknowledged us, avoided even basic eye contact, and came across as dismissive and arrogant. Her attitude was not what we expected from a luxury hotel.
We paid almost US$500 for an extra night simply to keep a room until the evening before our flight. Even then, after a nine-night stay, we were told we had to change rooms because ours was needed for another guest. It wasn’t the room change itself that was disappointing, but the complete lack of flexibility and consideration from management.
Room 1234, especially the bathroom, is also in need of renovation and does not reflect the standards of a luxury hotel. While the staff made every effort to provide excellent service, the management’s handling of our stay fell well below the level of hospitality expected from the Fairmont brand."
"El desayuno variado y todo delicioso. La limpieza de todo el hotel es fantástica. Todo el staff es muy amable y eficiente. Volveré sin dudas. La habitación y el baño estaban modernos y lindos, hermoso el piso de madera de la habitación."
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What is there to do in Costa Verde near my lodge?
Costa Verde offers so much to see and do, it can be tricky to know where to start. If you're travels are taking you to Rio de Janeiro, Copacabana Beach is a hit for visitors of all ages.