We had to wait about half an hour past the 3pm check-in time because the room wasn't ready. I had to clean the tub before I got in because there was some type of bath oil residue left there from the last person who used it. The cleaning staff seemed to be short handed and just recovering from a very busy weekend. Even though, just because we arrived on a Monday doesn't mean we shouldn't expect the same service we would get on a weekend. The "breakfast" was subpar. We are vegans and while we didn't expect anything different than the usual eggs and sausage, a bagel or English muffin would have been nice. Some peanut butter at least. All there was for us to eat was bread and jelly and juice. Luckily, we brought our own food, expecting we wouldn't be eating at the buffet. The pool was nice, but the room smelled musty and moldy. I was disappointed that the windows wouldn't open even a crack for fresh air in our room. It was lovely outdoors, but we had to have the ac on so we wouldn't suffocate. The jetted tub was nice to have, but sounded like a jet taking off. Even the one in the next room. The toilet didn't have a very strong flush and made my husband nervous to use it. We had a bad experience with an overflowing toilet in a different hotel a few years ago. Maybe having a plunger in the room would be a good idea. It would have been nice to have had a comfy chair to sit in and watch TV, but the corner of the room was empty right where a chair should be. I had to wonder why.