The service was terrible. We asked for a couple of extra pillows and were told there weren’t any available. The check-in process was a nightmare, and all of the staff were rude—except for the woman who managed the breakfast in the morning. Will try the BW next time we go to Silverwood
Nicole
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Michele
情侶出遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room was comfortable & enjoyed the complimentary breakfast.
Michele
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Georgene
寵物同遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to restaurants
Georgene
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Marc
親子旅遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient for our stay.
Marc
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Katherine
親子旅遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved that it was pet friendly. My kids enjoyed the pool as well!
Katherine
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Travis
家庭旅遊, 親子旅遊
2025 年 7 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice and comfortable beds! Clean and spacious rooms.
Travis
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Kim
寵物同遊, 家庭旅遊, 親子旅遊
2025 年 7 月 16 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Check in was awful. The staff member Alicia had no clue what she was doing. She was condescending and repeated many questions during the process. The gal next to her checked in 4 people during the same timeframe and didn’t seem to struggle. It took over 20 minutes just to check in and she blamed it on the hotel being booked out. I would never hire her or have her in a customer facing role, it was absolutely ridiculous. The outside garbages were overflowing and there was trash on the ground. There were no towels in the hotel pool area. We paid over $500 for 2 rooms that were not conjoined. We called earlier in the day and asked if they would be conjoined and were told “yes”. They were not. One of our rooms was not ready until 5:30 pm. We will not be staying here again nor recommend it to our friends.
Kim
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Earlene,Richland
家庭旅遊
2025 年 7 月 11 日
喜歡:整潔度、設施服務和住宿環境和硬體
The property was located in a good area. Close to Winco grocery and several restaurants. The staff were great. Room was clean, which is a big deal for me.
Earlene
於 2025 年 7 月住了 3 晚
4/10 不太好
Tanya
2025 年 7 月 8 日
Tanya
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Gordon
情侶出遊
2025 年 7 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Quiet easy to find location.
Gordon
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Erika
家庭旅遊
2025 年 7 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
en general la estancia estuvo muy buena
Erika
於 2025 年 7 月住了 2 晚
2/10 很糟糕
karla
團體旅遊, 家庭旅遊
2025 年 7 月 7 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
karla
於 2025 年 7 月住了 1 晚
2/10 很糟糕
brandon
親子旅遊
2025 年 7 月 3 日
不喜歡:員工素質
After midnight someone used a key and came into my room. It was a situation that could have ended very badly. 20 minutes after i checked in they decided to double book my room. All i got was a sorry our system must have had a glitch and thats it
brandon
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Melisah
2025 年 7 月 2 日
Like having the two separate counter tops in the room.
Melisah
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Ronald,Stanwood
2025 年 7 月 2 日
Ronald
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Patrick
2025 年 7 月 2 日
喜歡:設施服務
Greatest Customer Service ever and very nice Staff
Patrick
於 2025 年 7 月住了 1 晚
10/10 有夠讚
ignacio
情侶出遊, 家庭旅遊, 親子旅遊
2025 年 7 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It would be nice if during breakfast they had some vegetables.
ignacio
於 2025 年 6 月住了 3 晚
6/10 一般般
Chyanne
2025 年 7 月 1 日
Chyanne
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Vesel
家庭旅遊, 親子旅遊
2025 年 7 月 1 日
喜歡:整潔度、設施服務和住宿環境和硬體
Staff is good, stay is comfortable safe and quiet.