Coalbrookdale Vacation Rentals

"Wonderful venue, amenities and breakfast. It felt more like a luxury holiday than an overnight stay. "

"The hotel was a convenient stop over location for our trip. Usual budget hotel. Check in was easy. Room was comfortable. Breakfast was very bland. The one reason I won't return is the electric car charging facilites for the hotel (operated by Monta Charge). The price was £0.90 per kWh. That is more than any motorway charge point and much more than other Monta hotel charging points I have used before. I would have charged before arriving had I known about this Monta rip off."

"Had to pay £50 deposit on arrival. Not happy"

"Staff ant the reception are very friendly. "

"Excellent service"

"Could be more access friendly. Doors were a challenge if you have crutches or wheelchair. However, staff were very accommodating. The stay exceeded our expectations, we shall return."

"I booked a superior room for 2 nights with my wife. We arrived about 2.30pm and the room wasn’t ready. There was some confusion from the front desk about our later dinner reservation, the receptionist stated I didn’t have a booking and despite my assertions she didn’t really seem to believe that I had booked it months ago. She said it wasn’t recorded. She only relented when I showed her their messages to me confirming the booking. Anyway, awaiting the room we went to the bar. The staff in the bar were lovely and it was well priced for a hotel, the actual bar was a little cold. When we got into the room, I can’t say it was ‘superior’. It was a little small, cold and not well lit. There was no safe nor minibar/fridge something I would have expected for £162 per night. When I raised this at reception it wasn’t well received, the lady was polite and they did put in a room heater. Evening meal was lovely and again the staff in the bar, where we ate, were lovely and provided a great service. Breakfast on the first morning was a buffet affair and in the main was well cooked. On the second morning breakfast wasn’t as good, my wife had Eggs Benedict but the poached eggs were hard (as were mine) and the Hollandaise sauce was split, we never got the requested toast- poor show chef! The actual grounds at the hotel were beautiful and lovely to walk around the lake and close by canal. Altogether it was a nice stay but not as good as I’d expected. "

"this is our 3rd time here, and we have already booked to stay in a couple weeks time, excellent staff, who are friendly and approachable, Karl on reception is fantastic! lovely pool are, and great distance to the waterfront and shopping centre."

"In the room the carpet was filthy. The mattresses were too soft. The internet was poor. The downstairs area looked very uninviting, like it had been left to rot. It was dark and depressing. There was no nice common area to sit and relax in. The carpet on the way to the rooms looked like it hadn't been changed since the 1950s and was threadbare and dirty. The area near the landing toilets was old and smelled of sewage The whole place needs an absolutely thorough makeover."