Design Hotels Coachella Valley Preserve - Thousand Palms Oasis Preserve hotels

"Shower was no pressure & not enough hot, I called the front desk but no answer so left a message. Next day while we were gone they replaced shower head. Night stand between beds is not working so I could not read a book ."

"regret to say that my experience at this establishment was thoroughly underwhelming, bordering on disappointing. The rooms are conspicuously outdated, bearing the wear and neglect of years without meaningful renovation. Fixtures appear tired, furnishings lack both comfort and aesthetic appeal, and the overall ambiance feels stale rather than inviting. Beyond the rooms, the facility itself fails to impress. Amenities are either poorly maintained or simply subpar, giving the impression of an operation that has deprioritized guest experience. There is a palpable lack of attention to detail throughout, which only amplifies the sense of disregard for quality. In all honesty, the combination of dated accommodations and unimpressive facilities makes it difficult to justify a return visit, let alone a recommendation."

"Room over looked the pool and fire pits. Nice hotel, room was nice and staff very friendly"

"I love dogs but if your dog barks constantly while you leave them alone in the room it's annoying. I made a mistake and we were put in the second bedroom unit of the two bedroom until. Way to small for my comfort. Like the pools. Be careful if you think you are getting the full one bedroom side if you arn't going for two bedrooms. Golf course is in really good shape. Coyote's are very golf savy and don't move while you are making you shot. Good golf etiquette. "

"Nice location, quiet area, beautiful place! Spacious and clean room! There are two big screens but during our stay the TV’s we’re having some issues! Staff is very friendly and we enjoyed our little vacation! Thank you Embassy! "

"Helpful and friendly staff -clean property -needs updating"

"The entrance to the Westin is gorgeous and grand! But...when you check in at the lobby and registration, you are unexpectedly transported to this very cheap, disorderly and unattractive area! The hotel rooms were very tired with old squishy mattresses (where were those Westin "Heavenly" beds?!) and the furnishings were homely and all bunged/chipped up ): I could never go into the adjacent adult pool to swim and enjoy the ambience, as the pool was very small, crowded and dirty. The surrounding "resort" grounds were more like an overwhelming bird sanctuary as the loud Canadian Geese have taken over the property and are squawking and pooping everywhere, including the river-like water scapes & fountains throughout the resort that are now filthy and stagnating with this bird poop turning the water a murky pale green! This place needs a complete overhaul, clean up and upgrade - and a plan to get rid of the Geese! "

"Very clean, comfortable room. Nice new showers and a comfortable bed. Nice little additio. Is water bottle refilling stations on every floor and a microwave in the game room."

"Staff was fantastic and friendly "