Quiet place, helpful staffs, easy check in/out and convenient location, 15 minutes drive to downtown Cleveland.
真實旅客
於 2019 年 2 月住了 3 晚
4/10 不太好
Marpessa
2024年6月5日
不喜歡:整潔度、設施服務和住宿環境和硬體
Everything that could’ve went wrong did!!!
Marpessa
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Tiffany,Wheeling
情侶出遊
2024年6月5日
喜歡:員工素質
不喜歡:整潔度
The staff was friendly but our room was dirty ended up breaking out from the sheets then the next morning we found empty condom wrappers on the floor
Tiffany
於 2024 年 6 月住了 1 晚
2/10 很糟糕
Fred
2024年6月2日
不喜歡:設施服務和住宿環境和硬體
The room didn’t have the necessary items required which caused me to make multiple trips to the front desk to retrieve them myself. Items such as toilet paper, wash cloths, towels, waste basket, soap, cups for coffee were all things that I had to get myself. This is totally unacceptable for services that are supposed to be provided/included with payment for the room.
Fred
2/10 很糟糕
Marta,Picayune
商務旅客
2024年5月28日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Terrible management staff need to be let go ASAP
Marta
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Marta,Picayune
2024年5月27日
不喜歡:整潔度、員工素質和住宿環境和硬體
The management it’s horrible lacking of customer service super rude hotel needs to be updated and manager needs to be replaced
Marta
於 2024 年 5 月住了 2 晚
2/10 很糟糕
Marta,Picayune
商務旅客
2024年5月25日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Staff it’s horrible poor customer service they people that work in the hotel also live in the hotel it’s just wrong all around horrible experience
Marta
於 2024 年 5 月住了 3 晚
2/10 很糟糕
Marta,Picayune
商務旅客
2024年5月25日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I wish I could give -1 star the management it’s terrible no customer service at all super rude people no to mention the staff lives in the hotel I will never come back again
Marta
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Talencia
家庭旅遊
2024年5月18日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The coffee was good. I had to move rooms 3 times. I paid for 2 kings and ended up in a twin room. I'm extremely disappointed. Never again. I'd like to be compensated. I have pictures and videos to prove it.
Talencia
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Brandon
2024年5月18日
不喜歡:整潔度和設施服務
First room i got put in the tv didn’t work at all then they upgraded me to a room where the shower wasn’t clean at all