The location was away from things but close enough to meet all your needs. Juan and Mariam were TO NOTCH. They made my stay memorable.
Naila
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Mike
2024年4月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
excelente en todos los aspectos!
Mike
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Emily
2024年4月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff treats you like family, go above & beyond, and they don't act fake.
Emily
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Wesley,Providence
情侶出遊
2024年4月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great staff and super clean rooms.
Wesley
於 2024 年 4 月住了 2 晚
2/10 很糟糕
Josilin
商務旅客, 家庭旅遊
2024年4月27日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Never Ever Again! Terrible! We stayed based off other reviews from people who also traveled out of state to the Cleveland clinic.We had 9 hour 3 flights to get here exhausted at check in and the next day 7 hours at the Cleveland Clinic ,We changed rooms 2x and the second room we realized bed was not changed. No house keeping offered sheets and only 2 pillow cases, and they never launder the mattress covers! Which are not waterproof! I had a cracked rib it was hard to even breathe. But they said they would change the unclean bed. Person showed up and said “sorry I don’t get paid to change the bed.” Housekeeping is gone. Locked out of room 2x had to get the cards rekeyed. No usb outlets in room. Had to walk to buy ports. Also bathtub had pubic hair and human hair and dirt. Had to clean with my Lysol wipes I brought with me. There was feces on the bathroom wall. Carpets are filthy. The smoking are is right in front of the doors so you’re walking through a cloud of smoke and then you smell like smoke. The room smelled like smoke. The manager apparently left early Wednesday (day we checked in was Thurs.) and would not be back until Monday. So know assistant Manager and no resolution. They charged me 2 x for my stay on 2 cards! When I pointed it out it was an argument and again no resolution! Never Again! Calling corporate! I expect a full refund! No one should have to deal with a terrible Hotel stay when traveling for Medical appointments from out of state! Terrible!
Josilin
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Emily
2024年4月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
That staff treats you like family. They go abovve and beyond and they don't act fake.