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"This would be a 5 star property but for the management. While the staff was great, the manager seemed to go out of his way to make things difficult. Check in was at 2:00 pm but when I arrived at 1:30, check in “was not possible.” I tried to schedule a massage (one of the amenities) but the manager said “it was not possible to do” and implied that he gave the masseuses the day off because they were overworked. I scheduled a massage the next day but was unsure of when I would get back so only scheduled 30 minutes. I got done early and when I got back to the hotel, I asked the staff if I could change from 30 minutes to 60 min. They indicated that the masseuses had availability but they needed to call the manager to confirm. When they called the manager, even though there was availability, he said “it was not possible “ to change from 30 min to 60 min. The staff was great, but unfortunately this manager seemed to go out of his way to to make things difficult and said no every chance he could. For the price you pay for the amenities, I would not recommend this hotel until there is a change in management."

"This is a beautiful hotel, I highly recommend staying here. The decor in all of the common areas such as the lobby and the breakfast rooms, as well as the private hotel rooms, are wonderful! The views from the back patio are spectacular! The staff/hosts are so friendly. Wonderful experience!"

"The room was fine. The food was a buffet but still good and breakfast was good. The location was fine. Some staff like the waiters were very helpful although it took a while to get a drink. Reception were a little frosty."

"Very centrally located in the town of Bovec. The staff was friendly. The rooms were clean breakfast and dinner were good. We enjoyed our stay just be aware that in the spring they do not have air-conditioning available only in the summertime however it was not necessary as the temperatures were quite cool at night with the windows open. "

"The staff is wonderful. Breakfast is as wonderful as the staff and the place."

"We really enjoyed this apartment, great facilities. The hot tub and sauna were a great addition. Good location! "

"The partmwnts were lovely and warm and very clean. The lady on reception was fantastic and very helpful. The location was close to all amenities. Would highly recommend"

"Room was spacious and clean. The hotel itself is very well located for both the ski slopes but also close to the centre. "

"Exceptional food! Truly one of the best tasting menus I’ve experienced among Michelin‑starred restaurants. Clean nice room and also very nice and peaceful location."