The Gem Museum Suites, located close to Lake Michigan, offers a serene retreat with cooked-to-order breakfast and a garden oasis. Stay active at the 24-hour gym or unwind on the terrace. With laundry facilities, free in-room WiFi, outdoor furniture and an off-leash area for pets - there's something for everyone.
Located in Evanston, The Gem Museum Suites is in the city center. Chicago Theatre and Art Institute of Chicago are cultural highlights, and travelers looking to shop may want to visit Michigan Avenue and Navy Pier. Looking to enjoy an event or a game? See what's going on at Wrigley Field or United Center. Visit our Evanston travel guide
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free aparthotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a garden. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LED TV comes with cable channels, and guests can also appreciate conveniences like an all-in-one washing machine and dryer and a coffee/tea maker.
The Gem Museum Suites offers 71 air-conditioned accommodations with all-in-one washer/dryers and coffee/tea makers. 45-inch LED televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the aparthotel include a 24-hour fitness center.
Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
A bar/lounge
A restaurant
Dining table
Bedrooms
Bedsheets provided
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Living spaces
Dining table
Window screens
Entertainment
45-inch LED TV with cable channels
Outdoor areas
Fully-fenced
Garden
Outdoor furniture
Terrace
Laundry
All-in-one washer/dryer
Laundry detergent
Laundry facilities
Work spaces
Desk chair
Laptop workspace
Comfort
Air conditioning
Heating
Pets
Pet friendly
Welcoming dogs only
Fee: USD 100 per pet per stay
Service animals exempt from fees
Off-leash area
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Elevator (36 inch wide door)
Hardwood flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Smoking not allowed
Services and conveniences
24-hour front desk
Blackout drapes
Daily housekeeping
Free local calls
Iron/ironing board
Phone
Restaurant dining guides
Location highlights
In the city center
Things to do
24-hour gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Outdoor lighting
Fire extinguisher
General
71 units
Banquet hall
Connecting units available
Garden
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Pet fee: USD 100 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and outdoor lighting
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
The Gem Museum Suites Hotel
The Gem Museum Suites Evanston
The Gem Museum Suites Hotel Evanston
Frequently asked questions
Is The Gem Museum Suites pet-friendly?
Yes, dogs are allowed at this property. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.
How much does it cost to stay at The Gem Museum Suites?
As of 2026/3/6, prices found for a 1-night stay for 2 adults at The Gem Museum Suites on 2026/3/8 start from NT$5,765, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at The Gem Museum Suites?
Check-in start time: 4:00 PM; Check-in end time: anytime.
What time is check-out at The Gem Museum Suites?
Check-out is at 11:00 AM.
Where is The Gem Museum Suites located?
Located in Downtown Evanston, this aparthotel is 1.1 mi (1.8 km) from Lake Michigan and 1.4 mi (2.3 km) from Northwestern University. Welsh-Ryan Arena and Baha'i House of Worship are also within 3 mi (5 km). Evanston Davis Street Station is only a 5-minute walk and Davis Metro Station is 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Gem Museum Suites Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.2
Amenities
9.6
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 80 out of 105 reviews
10 - Excellent
80
Rating 8 - Good. 18 out of 105 reviews
8 - Good
18
Rating 6 - Okay. 5 out of 105 reviews
6 - Okay
5
Rating 4 - Poor. 1 out of 105 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 105 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Stephanie
2025/10/19
Liked: Cleanliness, room comfort, communication
Family weekend
Rooms were perfect, free breakfast was nice and front desk super friendly at check in. Would definitely stay again.
Stephanie
Stayed 2 nights in Oct 2025
8/10 Good
Andrea
2025/12/27
Liked: Cleanliness, property conditions & facilities, communication
Lovely stay with helpful staff excellent location. Breakfast is a wonderful full dining experience -no pre packaged chain hotel offerings. One can easily walk to shopping, dining, cafes and Lake Michigan. Rooms very clean with lots of storage /closet space. Mini kitchens are fully equipped with new appliances that all work! Only comment is that bed and pillows were very firm and made it uncomfortable to sleep-this is the reason for 4 stars and not 5.
Andrea
Stayed 3 nights in Dec 2025
10/10 Excellent
Nurudeen
2025/7/24
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean, the room was very spacious and everyone was very friendly and the complementary breakfast was good. We also like the location.
IVETTE
Stayed 3 nights in Jun 2025
6/10 Okay
Marsha
2025/10/8
Liked: Cleanliness, room comfort, communication
The staff was lovely. Housekeeping excellent and very clean. The lobby decor is clean but run down, like visiting tidy grandparents. It could easily be modernized but it’s a taste choice that feels budget conscious. It isn’t a luxurious experience but it is nice. Some renovation choices hard to understand- room layout e.g. Location suited me perfectly.
The breakfast was wonderful. Everyone was very nice and friendly.
Jose Julio Recio
Stayed 1 night in Apr 2025
10/10 Excellent
Demetrius
2025/10/21
Liked: Cleanliness, amenities, property conditions & facilities, communication
Phenomenal hotel!! From the moment I walked in my room, I knew that this would be preferred choice for my next Chicago area visit. Great staff, especially the restaurant staff!! Beautiful property. Close to everything, including train!! Only cons: If you book through a 3rd party app (Expedia), let them know immediately or wake up to daily charges. Also, the $50 early check in fee... if my room is already ready, I don't understand the fee. Other than that, you'll have no regrets with The GEM of Evanston!!!
We had an amazing stay. The hotel is very clean and we loved the sitdown breakfast that was included. It was nice having a bedroom with a door to keep things quiet. I would definitely stay here again.
Perfect location! Walking distance to the lively strip!
Jose
Stayed 1 night in Nov 2024
8/10 Good
May
2025/6/6
Liked: Room comfort, communication
Staff was friendly. Breakfast was pretty good (options included various hot options, as well as continental). Waiter was very nice. Room was comfortable and very stylish. However, window sill looked like it hasn't been cleaned in a while.
May
Stayed 1 night in May 2025
10/10 Excellent
KATHLEEN
2025/5/11
Liked: Cleanliness, property conditions & facilities, communication
Room was small, but clean , washer dryer fridge, stovetop and even a dishwasher. Walking distance to Northwestern. Charming lobby and dining room.👍
KATHLEEN
Stayed 1 night in May 2025
10/10 Excellent
Benjamin
2024/7/18
Real homemade breakfast- parking - friendly staff- close to downtown evanston
Very good hotel to stay with family, because there are kitchenetts and the inroom washer&dryer.
The neighborhood is very quiet, and there are lots of places to dine in or shopping flashly.
The most favorable was the free breakfast in the Gem museum right across the building!
The staff was exceptional, willing to assist in any way and very friendly. All areas, including the room, were kept clean. The lobby and garden were truly unique. I even managed to take pictures of a bunny. The breakfast fruit was very fresh and delicious. We would consider staying again. The only trouble we had was clearly marked parking signs and spot availability.
The breakfast was amazing, great Tiffany stain glass to look at while eating. Parking was so easy, and staff were very friendly. Room was clean, a little small but worked great for what we need it for, loved the full kitchen. Will return every time we are in town.
This is a lovely spot. It was quiet, basically a studio apartment with a washing machine.
And an easy walk to a coffee shop, bakery, 7-11.
The signs inside said they will soon have a Mediterranean restaurant as well.
Danielle
Stayed 1 night in Dec 2024
10/10 Excellent
Teresa
2025/5/18
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was immaculate– the space had many amenities and was perfect for my working 'vacation'. I loved getting back to my hotel room after a long day of meetings. It was very relaxing. I enjoyed the fitness room and also the hot breakfasts. I noticed that there was a salon on site, but I didn't take advantage of that. It's name says it all--it's a 'gem.'
This hotel FAR EXCEEDED my expectations. I selected this hotel for a girls shopping weekend and everyone was absolutely amazed at what a wonderful selection I had made. It was sparkly clean, comfortable, beautiful windows and the included breakfast was the biggest treat. Just hit reserve and enjoy a fabulous urban environment getaway with easy parking and complete safety.
I was surprise of this hotel in deep heart of Evanston. Quiet, convenient, near Evanston center and mostly warm and family hospitality. Great breakfast
Unlike - We were missing one (only one) wardrobe to put our staff. But room was huge so at the end of the day this was absorb in the wonderful service, room and staff
Lovely! The suite was large with separate bedroom, and living room/kitchen. It had a washing machine in the bathroom and a dishwasher in the kitchen. Very new. Very clean. Great location. Very friendly staff.