Friendly staff and very safe area and parking lot. The hotel is very outdated, dirty carpet on hallways,not so clean rooms - found q-tips on the room floor, hair on the bathroom floors, room card didn't work properly, looked ice machine door (floor 4), the room card didn't open it). We had no TV remote when arrived (we requested one and delivered very fast), no fridge in the room (not acceptable for a 3 star hotel)