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Zensus Eco Boutique Hotel

3.0 star property
This boutique hotel invites travelers to start their day with a fresh breakfast, relax poolside, or connect with helpful staff for local insights.

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Zensus Eco Boutique Hotel offers a peaceful retreat with an outdoor pool and a restaurant serving cooked-to-order breakfasts. Guests enjoy WiFi in common areas and 24/7 assistance at the front desk. The attentive staff consistently receives positive reviews from visitors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar

Room options

View all photos for Deluxe Cabin

Deluxe Cabin | In-room safe, iron/ironing board, bed sheets

Deluxe Cabin

8.8 out of 10
Excellent
(9 reviews)

Highlights

Private bathroom
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Bacalar is home to Zensus Eco Boutique Hotel. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting.
Visit our Bacalar travel guideOpens in a new window
Map
Costera 11, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 19 min walk - 1.7 km
  • Cenote Azul - 4 min drive - 1.8 km
  • Municipal Spa of Bacalar - 7 min drive - 2.9 km
  • Fort of San Felipe - 7 min drive - 3.2 km
  • Laguna Bacalar Ecological Park - 8 min drive - 4.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

  • ‪La Bendición Dios - ‬4 min drive
  • ‪Enamora - ‬4 min drive
  • ‪Albahaca - ‬17 min walk
  • ‪Blu Beach Club - ‬6 min drive
  • ‪Bacalar Beach Club - ‬8 min walk

About this property

Zensus Eco Boutique Hotel

Hotel near Lake Bacalar
Free cooked-to-order breakfast, a bar, and a restaurant are just a few of the amenities provided at Zensus Eco Boutique Hotel. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A 24-hour front desk, smoke-free premises, and tour/ticket assistance
Room features
All guestrooms at Zensus Eco Boutique Hotel have amenities such as safes.
More amenities include:
  • Bathrooms with showers

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AGAM Hotel Boutique Bacalar - Adults Only
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  • Breakfast included
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 99 reviews
AGAM Hotel Boutique Bacalar - Adults Only

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower

More

  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 2 2026 to January 4 2027 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Zensus Eco Boutique Hotel have a pool?

Yes, this property has an outdoor pool. The property will be renovating the pool from February 2 2026 to January 4 2027 (completion date subject to change).

Is Zensus Eco Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Zensus Eco Boutique Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Zensus Eco Boutique Hotel?

Check-out is at 11:30 AM.

Where is Zensus Eco Boutique Hotel located?

Situated in Bacalar, this hotel is within 1 mi (2 km) of Cenote Esmeralda and Lake Bacalar. Cenote Negro and Cenote Cocalitos are also within 1 mi (2 km).

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Reviews

Zensus Eco Boutique Hotel Reviews

9.6

Exceptional

9.4

Cleanliness

9.4

Amenities

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 67 out of 83 reviews
Rating 8 - Good. 11 out of 83 reviews
Rating 6 - Okay. 4 out of 83 reviews
Rating 4 - Poor. 0 out of 83 reviews
Rating 2 - Terrible. 1 out of 83 reviews

Reviews

10/10 Excellent

Zeferino

Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact that the staff treats the customers with respect!
Stayed 2 nights in Apr 2025

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Definitely would stay here again. With the friendly staff and conviently located near lagoon and close to downtown
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely!!

Lovely hotel close to downtown and the lagoon. Super-friendly and helpful staff - such a gem :)
Stayed 3 nights in Jan 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
I am so sorry but I am not gable to remember the ladies name that checked us in but she was so helpful and so animated with her stories on what to do and where to go. She was just wonderful. There was another very kind and helpful person by the name of Jose! This man was extremely friendly and always asked up how our sleep was and how are mornings and evening were going. He even gave me the fan from him own room! Great place with amazing staff!
Stayed 2 nights in Feb 2025

10/10 Excellent

Leyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean hotel love it 😍
Stayed 2 nights in Dec 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay quiet rooms and convenient. Staff was very helpful and pleasant. Would definitely stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
The place was great and the hospitability was incredible, we will definitely be coming back!
Stayed 3 nights in Jun 2023

8/10 Good

amalia monique ortiz

Liked: Staff & service, amenities, property conditions & facilities
Clean and calm place to stay
Stayed 2 nights in Jun 2022

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great time there. The staff was super helpful and nice. The bungalow are clean and cosy.
Stayed 3 nights in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing host!
Stayed 2 nights in Jun 2021

8/10 Good

Dina

Liked: Staff & service, property conditions & facilities
Very cute place with great staff and owners. The breakfast included was amazing. We were a little disappointed that there was no refrigerator in the room and the bathroom had an intense, unpleasant odor. We expected the lake to be closer based on the description, but overall, a great stay.

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place and quiet and peaceful The installation are great and simple. Few kilometer from downtown so if you like to walk, it will be perfect. The host is great and really want you have good time. If you need help, he will be there for you. I really recommend it.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jose Luis is one of many reasons to return

I thought the place was quite, off the beaten path, yet close enough to the center, with nearby restaurants and also Cenote Azul. Plus it was comfortable and pleasant. It’s true to photos and description. The host, Jose Luis was so gracious and bent over backwards to accommodate our every want and need. Breakfast is delicious and filling.
Stayed 3 nights in Dec 2022

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cabina in the Forest - Clean and Comfortable

Across the street from the lake. Lovely spot, clean, and has a great breakfast. The staff is so kind. I was tired when I arrived, and the pool wasn't open. I was hot and disappointed and let it be known. It was beyond the call of duty, but they compensated me with a day-pass at a resort across the street. I had a delightful stay.
Stayed 5 nights in Apr 2023

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 nights, finding it is a bit tricky due to Maps not being accurate but once we did we were very pleased with everything. The staff is very friendly and the owner and the lady at the front desk are extremely tending. Our room was very nice and although it didn’t have a TV (like all the other rooms) we found ourselves rarely finding a need for one since you’ll be out and about for most of your stay. The breakfast was so good and is included, the parking is closed at night so your car or rental is secured through the night. 10/10 would come again.
Stayed 3 nights in Jul 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an unique experience at the Zensus hotel. We had a very clean and cozy cabin in the middle of the nature. The bed was great and there was good airconditioning. Also the shower was perfect. Waking up with the sounds of the animals was fantastic. There are a lot of things to do with the Lago Bacalar in front of the hotel. The neighbourhood is very safe and you can park your car at the hotel. The breakfast was delicious, fresh and homemade. We wanted one day the breakfast a little earlier and that was no problem. Really enjoyed it. Last but not least, owner and host Jose Luis. I can't remember a more friendly person in my life. He did everything for us and gave advise about everything. Always in for a chat. His last words to us were: 'I will miss you guys." So we do two, but we will come back for sure.
Stayed 2 nights in Sep 2022

8/10 Good

Susana

Liked: Cleanliness, amenities, property conditions & facilities
Lugar muy agradable y con buena atención.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jaime Anselmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar tranquilo, bonito, accesible, limpio, aunque no esta a orilla de la laguna, cuenta con acceso libre y gratuito a un club de playa a unos cuantos metros de distancia, y sobre todo, su excelente trato y amigable de su personal, Inez como administradora y Gloria su cocinera qué guisa muy rico!!. Lugar excelente para descansar y relajarse.
En el Jardin
En el Jardin
Vista desde el club de playa
Stayed 4 nights in Nov 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
El personal es sumamente amable. Las habitaciones son cómodas y limpias. El concepto del hotel como eco turístico es muy agradable.
Stayed 2 nights in Nov 2025

10/10 Excellent

SILVIA ALICIA ROCHA

Liked: Cleanliness, staff & service, property conditions & facilities
El sr. Jose Luis, Laura e Ines, super serviciales, muy buena la asesoría sobre los lugares a conocer. 100% recomendado
Stayed 4 nights in Aug 2025

10/10 Excellent

María Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las habitaciones son cómodas, tienes todo para estar muy a gusto! El servicio de Laura es excelente. La comida estuvo buena en general!
Stayed 3 nights in Aug 2025

10/10 Excellent

ADRIANA YADIRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar limpio, bonito, accesible pero sobre todo el Personal que te recibe son super amables y atentas siempre al pendiente de todo desde que llegas, el desayuno está incluido muy bueno por cierto realmente te sientes como en casa! Recomendado ampliamente
Stayed 1 night in Aug 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable, nos O
Stayed 4 nights in Jul 2025

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inés,Laura y en general todo el personal muy amables y atentos a las necesidades, orientación para contrato se tours más económicos y excelentes, desayunos muy buenos
Stayed 3 nights in Apr 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó ! El señor es muy amable, todo es muy limpio y fue una gran experiencia
Stayed 4 nights in Feb 2025