Verified
6/10 Okay
Verified traveler
2021/2/4
Liked: Cleanliness
Servicio recepción
Verified traveler
Stayed 1 night in Jan 2021
Hotel Casa Regina
2.0 star property
A tranquil retreat in the city center where travelers can unwind in peaceful surroundings while maintaining easy access to nearby shopping destinations
Choose dates to view prices
Photo gallery for Hotel Casa Regina
Hotel Casa Regina offers a quiet garden sanctuary in the heart of the city. Guests stay connected with complimentary in-room WiFi while enjoying practical conveniences like 24-hour front desk service and luggage storage that make arrivals and departures smooth.
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Pet friendly
- Free WiFi
- Air conditioning
- Housekeeping
- 24/7 front desk
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Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay free
Children and extra beds
Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Frequently asked questions
Is Hotel Casa Regina pet-friendly?
Yes, pets are allowed at this property.
How much is parking?
Hotel Casa Regina doesn't offer parking.
What time is check-in at Hotel Casa Regina?
Check-in start time: 1:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Hotel Casa Regina?
Check-out is at noon.
Where is Hotel Casa Regina located?
Located in the heart of Felipe Carrillo Puerto, this hotel is within a 10-minute walk of Pueblo Felipe Carrillo Plaza, Santuario de la Cruz Parlante, and Centro Cultural Chan Santa Cruz. Laguna Azul is 24.5 mi (39.5 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.8
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
10 - Excellent
1
Rating 8 - Good. 3 out of 5 reviews
8 - Good
3
Rating 6 - Okay. 1 out of 5 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 5 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
Amanda
2020/12/24
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value basic accommodation.
We stayed here to escape a hurricane with the kids. There is not official parking you need to park on the street. Staff were friendly and help full. We had to ask for a sheet that was missing and also towels. Room is small and basic and branded OYO. The shower didn't have very hot water so that was disappointing. But TV worked. No fridge just basic room as you see in the image. But nice staff and fulfilled its purpose.
Amanda
Stayed 1 night in Oct 2020
Verified
8/10 Good
Jorge
2020/11/17
Liked: Staff & service
Recomendable para estancias cortas
El personal es muy amable, se esfuerzan por darte el mejor servicio.
Las habitaciones son un poco oscuras y hay focos que no funcionan, en la habitación que nos tocó el extractor de aire del baño estaba averiado, fuera de eso el resto de cosas funcionan bien.
Recomendable para estancias cortas y económicas, ya que el precio es inmejorable.
Jorge
Stayed 4 nights in Nov 2020
Verified
8/10 Good
Joe
2020/10/10
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean. The AC unit worked great the television worked all in all was a nice stay
Joe
Stayed 1 night in Oct 2020
Verified
10/10 Excellent
Verified traveler
2020/2/27
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveler
Stayed 2 nights in Feb 2020