Premier Inn Cheltenham hotels

"It was a very polished hotel that was very well presented. A fairly easy layout on the room apart from the fact that it was a little bit cobwebbed and the air conditioner was blasting with no easy way of shutting it off. It wasn’t until I left that I realised when the dial was. The shower, thought powerful, leaked and flooded the bathroom so I needed to use all my towels to mop up the mess. I could forgive the above but the pillows made it quite difficult to sleep. There were lots of them and they were huge."

"Fantastic hotel, but you have to be prepared to meander through an assortment of corridors and flights of stairs to get to your room sometimes... Not always easy with no lifts available and when carrying lots of luggage. Rather than a business stay, might be better for a romantic night away. Both restaurants are exceptional."

"Absolutely lovely manor house with exceptionally friendly and helpful staff with so much hospitality. Great food, wonderful interior. We recommend this hotel to anyone, and we’d like to come back in the near future as well!"

"1 night stay on business trip. Room was clean, spacious, reasonably well equipped but a little worn in places. Staff were helpful and breakfast was ok. Overall a reasonable stay."

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"Parking was flexible. I have a high top vehicle so could not get into underground car park so was directed to park at rear of the hotel."

"Exceptional experience. You are greeted by friendly staff. The room was lovely. The breakfast area was super cute and the food was great. I highly recommend it."

"First room over looked aircon units and smelt damp so changed rooms. Asked for firmer pillows and was offered bath towels instead. Finally got it right. Breakfast was great. Good choice and hot. Toaster as always one side brown the other near burnt. Bar staff excellent, fast service and friendly. The main dining room is another story. Asked if they had a table as we hadn't booked and was left waiting for 10 minutes. Left with no response so pretty poor. Ordered room service but so far down the corridor ot was barely warm. I general good hotel"

"Brilliant spa and wonderful stay"