I contacted the property repeatedly for a week with no resolution. From arrival, concerns arose—the driveway was in poor condition, setting a negative tone. Most frustratingly, we were not placed in the cabin we reserved (Cabin 19), which was advertised with a porch, deck, and lake view. Instead, we were assigned Cabin 9 without explanation, despite Cabin 19 being visibly unoccupied during our stay. Staff said they’d escalate the issue and try to move us, but no follow-up occurred.
The cabin itself was in poor condition: the kitchen table was peeling, chairs were unstable, and the futon was stained, sagging, and uncomfortable. The bed had hair on the sheets, a sagging mattress without a protector, and flat pillows. Outside, the area was dirty—cigarette butts, bottle caps, and filthy chairs sitting in mud.
We had no internet all weekend, and the TV didn’t work. Though we were promised maintenance, they arrived late and only replaced the TV. The internet remained broken.
Across the property, conditions were poor and safety was an issue. Hammocks were fraying, the fireplace was falling apart, and trash littered the beach and walkways. A fire ant hill sat on the beach, and paths to the lake were steep, slippery, and hazardous. I tripped over exposed roots and wires near our cabin. General upkeep was lacking, with broken rails, sagging decks, and debris throughout.
