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"Problem was we couldn't get any sleep bc overtime air kicked on there was a loud boom. Woke us up all night. Not sure I'll stay here again. "

"I’ve never been spoken to so badly or rudely than I was by one of the “owners”. If you are staying with a pet and paying the fees you need to know that your pet can’t stay in the room while you go out to grab lunch or catch that meeting you are in town for. Patel was literally screaming at me on the phone and in person when arriving back at the facility after “housekeeping was complaining about my pets in the room” yet “she was the only one working”. Needs more transparent “rules” on this third party website. I checked out a day early and forfeited the money for that nights stay. I’ll never patronize this place or another red roof again. Popcorn and a vape under the bed in room 121. People sleeping in their cars in the parking lot. Slamming doors running in and out all hours. Two dead spiders around the bed area of the room. And yes dogs are going to bark when Ms. Patel is out in the hall on her earbuds jabbering loudly to god knows who. Not pet friendly at all. Never again! "

"Everything was acceptable except they replaced the shower door with a curtain rod but not remove all of the hardware from the shower door which left the opening unsightly and posed a safety risk if a person were to catch their foot on the now exposed hardware. "

"Property is run down. No staff when we checked in or checked out. Room key was on the counter. Didnt find out until morning, bugs under everything that was on the desk/counter. Not kidding! No staff on site."

"The "

"Hotel is older but room was very clean and the hotel is conveniently located near Otter Creek."

"The staff! They were so kind and accommodating. The rooms were quiet which i feel is rare for any hotel! The mattresses are very very plush, "