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"The view from the room is great. Breakfast is nice too. Only thing is the front desk leaves at 10pm and one night the lights were automatically on and off for a few times, I texted the staff. The next day I came back late and well past 10, I didn’t know if they will lock the door or not so let them know too by texting. The front desk person is from Romania, said I texted her two days in a row. She also said she already told me so when I checked in. The tone with her seems always hush. Meantime she herself made mistakes on charging my credit card for payments as I’ve paid more to have the flexible stay option and could have checked out a day earlier to stay in my destination the last night so I didn’t have to drive back late past 10 to text her to simply let her know. Other local hires are nice. "

"The best stay in como"

"Breakfast was excellent! Front desk staff was very helpful! We had a very clean room- excellent! "

"The room was spacious, clean and the mattress firm and the pillows perfect. Staff were most helpful too and there was ample free parking."

"I got sick while in Lugano and spent a couple full days in my room. I was so grateful to be at this hotel. The staff were incredibly nice and helpful and the room and beds very comfortable. The pool kept the kids busy. Once I felt better I appreciated the location. It’s right near the lake and an easy walk to the center."