Silverland was close to the wedding venue where we were attending. Carrie C. was especially cordial and went out of her way to accomodate several requests we had, e.g. late arrival, getting a refrigerator because we had a baby with us, and giving us recommendation for local restaurant & park.
My only negative feedback is that I believe I used one credit card when booking with Expedia, but the hotel had another card on file. Not sure how that happened. Anyway, I did not have the number/card of the one I thought was on file & therefore I lost out on earning mileage credits on the card I wanted to use.
Lastly, the desk told me the check out time was 10 am, and the cleaning crew were at my door waiting for me to leave, when the advertised check out time was 11 am.