4/10 Poor
Samuel
2021/1/17
Disliked: Property conditions & facilities
Not a pleasant experience....flooded floor.
Be aware that the hotel has very limited checkin & checkout timeframes and they lock their front entrance doors. In addition, I had called the hotel phone number provided many times ahead of our arrival and I was never able to talk to anyone on the phone. Worst part of stay was the toilet situation....the hotel never told us that they turned off the toilet water valve in our room. So we could not flush until we found the water valve and turn it back on. But the next morning we found out why the hotel had turned off that toilet water valve as it leaks and flooded the tile floor of our room and my wife slipped and fell directly on her back and head on the water soaked tile floor in the middle of the night while getting up to use the restroom. Obviously wasn’t a good experience and no one was around, manning the hotel to arrange for assistance with the flooded floor or with my wife’s injuries. Not a pleasant experience!
Samuel
Stayed 1 night in Jan 2021