Four Seasons Canada - New England hotels

"Room was clean however insufficiently stocked with towels, glasses and coffee pods for the 4 person stay. Parking was convenient and well priced. Staff were friendly and helpful"

"Very clean, a lot of bathrooms on each floor. Never had to wait to use one. Greta location in Boston."

"Shawn was amazing! Friday, Saturday, and Sunday he went above and beyond! His coworker, who was there also three days, and I am sorry I cannot remember his name, was also there and very amazing during the entire three days. It was our 25th wedding anniversary. We did experience problems with the restaurant next-door on our very last day, but the staff was very attentive and willing to help us."

"Great location! Beautiful historical building. Easy walk from the Amtrak station and to all of the sites. We had two adult kids with my husband and I in one room with two queen beds. Tight for 4, but very doable. "

"Love this place"

"Absolutely loved this hotel … so much charm… so much attention to our needs. We would definitely stay here again!!"

"You have to oark a block away from the hotel The hotel requires a deposit that can only be paid with a credit card. No debit or virtual visa. The room was very expensive and very outdated. The furniture is old and the finish was coming off. The toilet didn’t flush properly. Not a good experience and I will not be back. I booked the room in December for $235/night but when I got there to pay for my reservation the price had gone up to $339/night."

"Clean Upscale And reasonably priced for Seaport. Nitpicking but wish it was an espresso machine instead of Keurig."

"Stayed here for two nights after booking through Hotels.com. At check-in I was asked for my credit card and noticed later a pending $600 on my card and I when I asked for clarification, I got a rude reply by the manager (Kim) that it was only a temporary authorization that would be removed after checkout. After my stay, a charge of approximately $550 fully posted to my card instead which I was told wouldn’t happen. I called and spoke with the same manager. During the call I was repeatedly interrupted, but after some time the charge had been removed. Another issue was housekeeping. I was informed housekeeping would be provided daily, but my room was never serviced during the stay. When I brought this up to the manager during the call she interrupted and asked if i left a do not disturb sign on the door. I did not. When I requested to speak to upper management, she falsely stated that I used foul language towards her and hanged up the phone on me. Called later, manager told me that I could speak with the general manager on Monday and hanged up the phone on me again. Overall its a beautiful location and rooms are pleasant. Unfortunately, it is frustrating after spending 600 dollars for a two night stay to experience indifference from this manager on the very first interaction, redirection of blame, and dishonesty to cover her end when attempting to contact someone above her."