搜尋加州沙漠的公寓度假村

「套房的沙发床是坏的」

「房間很大，很乾淨，還有一個小吧枱。早餐菜色選擇雖然不多，但也是可以吃得很満足，有一台鬆餅機可以做鬆餅。飯店的招牌是Holiday Inn，跟App上顯示的飯店名稱不同，所以造成一點小小的困擾。」

「We were denied service by Carlos at the front desk, despite being regular guests. His attitude was unprofessional, and he treated our guests disrespectfully. The security staff was equally unprofessional, making an already frustrating situation even worse. The entire experience was disappointing and completely unacceptable. Because of how we were treated, we were forced to book another room. We will not be staying here again.」

「We made a very last minute reservation. Staff was incredibly nice both at check in and when leaving the next morning. Rooms were super clean, comfy beds and the continental breakfast was great! Our kids loved being able to make their own waffles before we got back on the road the next morning. Thank you to the staff for making our short stay easy and enjoyable! Highly recommend especially for families traveling!」

「The room and grounds were clean and well maintained. The breakfast was good, with muffins and breakfast sandwiches. We traveled with two small dogs and the best part was having the AC in our room already running when we checked in.」

「The service was extremely poor. In the morning, my room door was opened for no reason, and when they saw that I was inside, they immediately closed it again without giving any explanation or apology. Later, I reported this incident to the front desk, but the staff seemed indifferent and simply said it might have been housekeeping. However, this is a serious safety issue — why would someone open a guest’s door without knocking first?」

「No hot water, no breakfast, no hair dryer, other things are ok」