Viceroy Hotel Group Busan hotels

"This is a 3-star hotel. Definitely not 4-star by a very long shot. Check-in was chaotic and unprofessional; I booked two rooms, but during check-in I had to deal with two separate individuals, working on two tiny screens to fill in all info myself. One of the screens was malfunctioning. The check-in area itself is noisy and very busy and doesn’t allow for any privacy. The breakfast is mainly Korean cuisine. The “western” offerings are awful: disgusting “cheese” offerings, yogurt is a weird undefined sauce, “croissants” are a curious Koran concoction, and of course no honey being offered. The coffee from the machine is okay. My suggestion: skip the hotel “breakfast” and instead take the elevator to the first floor and buy some croissants at the bakery which doesn’t belong to the hotel. Overall a 2- to 3-star experience, considering this is a 3-star hotel. "

"Breakfast was fantastic. Lots of choice "

"Its not an american breakfast more like brunch with korean food like kimchi and bulgogi. They did have bacon and eggs"

"Excellent location and fantastic hotel at a great price. Will be staying again!"

"The staff will absolutely not let you in even a minute before for early checkin"

"Beautiful property in Busan just steps from the beach with affinity pool overlooking the waterfront. Great location for restaurants and shopping. We were fortunate to see some of the artist designing in sand just days before the annual Sand Art Festival in mid-May."

"One bedroom had a thin mattress in the floor as a bed. Bath tub leaked so it could not be used. The frame around one of bedroom doors came off and almost hit me. There was a fee to use the pool and the gym. The person at the front desk barely spoke any English."

"A real 5* hotel, high quality bedding and comfy room."

"Great centrally located hotel with excellent beds and shower."