伯罕恩出租度假屋

「We loved Ferrum! It’s a close location to Wembley Stadium and near a ton of grocery stores and restaurants. We also traveled from the airport to the hotel and the train dropped us right across the street, which is a huge plus!! Everyone was so nice to us and the description on the listing when we booked matched exactly what was said. Didn’t even realize with the full kitchen we got everything we needed to cook, which is a huge plus if you want to stay in and cook a meal」

「The place was clean, cozy and nice. The only issue we had was that the heater in the toilet wasn't working. But apart from that, we had an enjoyable stay. 」

「When we arrived, we were given a studio room instead of the one-bedroom apartment I had booked. The receptionist told us to contact the booking platform. I reached out to the online customer service, and Mary Ann M. was assigned to assist me. However, she couldn’t reach the local property. It took forever to sort out the problem. I asked for a phone number to call because the online chat was too inefficient. She gave me a U.S. number, so I made an international call — but it turned out to be...