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科隆尼飯店的評分

2 out of 5
科隆尼飯店
7800 Crescent Avenue, Buena Park, CA

評論

5.8
10 分，有夠讚；1006 則評論中有 223 則" "
8 分，不錯哦；1006 則評論中有 175 則" "
6 分，一般般；1006 則評論中有 150 則" "
4 分，不太好；1006 則評論中有 155 則" "
2 分，很糟糕；1006 則評論中有 303 則" "

5.6/10

整潔度

6.4/10

員工素質

5.4/10

設施服務

5.6/10

住宿環境和硬體

5.6/10

環保程度

評論

10/10 有夠讚

ADAM

喜歡：員工素質
不喜歡：住宿環境和硬體
I not be pecking am not Carin but treat me right Al be back Service was good hey respond right away problem with the ac Hey show up right away good service
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Vanessa

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 3 晚
sam 於 2024年5月25日回覆
Thank you for your input. We will improve our services

4/10 不太好

Felicite

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Prepaid for the room in full, but upon arrival was told that I had to fork over a $100 deposit in CASH. This was not contained anywhere in my booking info.
於 2024 年 5 月住了 2 晚
sam 於 2024年5月25日回覆
Thank you for your input. We will improve our services

4/10 不太好

Armando

親子旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
The room has bad smell and the light switches are in bad condition and very old..
於 2024 年 5 月住了 3 晚
sam 於 2024年5月22日回覆
sorry for the inconvenience, we will improve our services

8/10 不錯哦

Alex

喜歡：員工素質
於 2024 年 4 月住了 1 晚
sam 於 2024年5月16日回覆
Thank you for your input. Hope to see you again

8/10 不錯哦

Anthony

於 2024 年 5 月住了 2 晚
sam 於 2024年5月15日回覆
Thank you for your input

2/10 很糟糕

Alexis

家庭旅遊, 親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was the most disgusting hotel I have ever been in. The first room we were in was rank with urine smell, everything was stained, including the lamp shades, it was just so bad. The second room we were in was just barely better, but it was better and where we spent the stay. The rooms are covered in stains, mold, dust and dirt; they smell like smoke and piss. Most of the other people we saw were actually residents and seemed to be down on their luck, using drugs, or just loud. The mattresses were stained and didnt have sheets that fit properly, and they didn’t gove new sheets at turnover, they just remade the bed. This is somewhere that should not be in business and I am in shock that it is. I would not recommend it to anyone, ever!
於 2024 年 5 月住了 5 晚
sam 於 2024年5月11日回覆
Sorry for the inconvenience, We will improve our services

10/10 有夠讚

JUAN CARLOS

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2024 年 4 月住了 3 晚
sam 於 2024年5月2日回覆
Thank you for your input.

2/10 很糟糕

Chase

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Booked Downstairs room for a Disabled Person. Even called to confirm the room was downstairs. Got there and they didnt have a room downstairs. There is no elevator. Room had Blood running down the wall by bed. No plate in Microwave. No Shelves in Fridge and it didnt work. They were filthy. Tub was Dirty and had Hair in it. Faucets are Rusty. They refused to reinburse us.
於 2024 年 4 月住了 2 晚
sam 於 2024年4月30日回覆
sorry for the inconvenience. we will improve our service

2/10 很糟糕

Juan

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Its smell so bad the pillows stink so did the blankets drawers were missing from the dressers it was dirty. Following day asked the housekeeper for change in everything.
於 2024 年 4 月住了 2 晚
sam 於 2024年4月23日回覆
dear guestsorry for the inconvenience caused to you. we will work on improving our service

2/10 很糟糕

Mayra

於 2024 年 4 月住了 2 晚
sam 於 2024年5月13日回覆
sorry for the inconvenience. we will improve our services

10/10 有夠讚

Phillip

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is my second stay here with me and my kids in room 305 every time we have came the gentlemen at the front desk has always been extremely nice and helpful and would recommend the colony inn to whoever is in need of a hotel and is in the area. Great prices especially for two rooms inside of on room can’t beat. And also very kind to my kids as well and will continue to choose the colony inn as my first and only choice whenever I’m in buena park
於 2024 年 4 月住了 1 晚
sam 於 2024年4月22日回覆
Thank you for your input.

4/10 不太好

Travis

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
However the motel was not the best. It rated 4.5 but that would be out of 15 in my opinion. The room smelled, they had no handicap rooms, the floor had a big spot on the middle made of glue but the rest of the floor was good. The walls had stuff all over them, the toilet seat fell off when I lifted the seat. The front desk tried to tell me he needed 100.00 cash for other charges. There were two towels for 5 people. The beds were hard and the 4 pillows were almost non existence.
於 2024 年 4 月住了 1 晚
sam 於 2024年4月19日回覆
Sorry for the inconvenience, We will improve our services

8/10 不錯哦

Cidger

於 2024 年 4 月住了 1 晚
sam 於 2024年4月19日回覆
Thank you for your input

2/10 很糟糕

Diannah

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This property is run down, discussing, dirty, had open power lines and torn down smoke detectors etc. It appeared to be a pay-by-the-hour hotel. Patrons hanging out smoking weed on the staircases. They claim air conditioned family suites but there is only one AC and the separate bedroom had a shaking ceiling fan. Just bad, like something off a scary movie.
sam 於 2024年4月13日回覆
Sorry for the inconvenience. we will look into it.

8/10 不錯哦

Amie

情侶出遊
喜歡：住宿環境和硬體
不喜歡：設施服務
Okay place. Drain in hot tub does not work and it is quite noisy at night
於 2024 年 4 月住了 1 晚
sam 於 2024年4月11日回覆
Thank you for your input.

10/10 有夠讚

Gabby

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excelente en relación precio servicio
於 2024 年 4 月住了 1 晚
sam 於 2024年4月10日回覆
Thank you for your input and hope to see you back again.

10/10 有夠讚

Dailin

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Easy check in.
於 2024 年 4 月住了 1 晚
sam 於 2024年4月6日回覆
Thank you for your input.

8/10 不錯哦

Brian，Anaheim

不喜歡：員工素質
Ok
於 2024 年 4 月住了 1 晚
Kal 於 2024年4月4日回覆
Thank you for your response.

8/10 不錯哦

Richard

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We chose this hotel because it is convenient to Knott's Berry Farm, just across the street. Overall, our stay could have been better, but it was still a nice, clean room. The exhaust fan over the toilet didn't work at all, and the room heater generated only slightly warm air despite being set to max (90 degrees). We had the "Honeymoon" room with a Jacuzzi (room 207), and it worked well, which tells me that they have a handle on the plumbing, but they need help with their electrical system. They need a building engineer, or at least an electrical contractor. During checkout, the folks in 126 complained of roaches, but they didn't notify the front desk upon sighting. They waited till checkout, which would make me suspicious if I were a hotel owner. We saw no pests whatsoever, but we were in a different part of the facility, different floor, different wing. We'll probably be back next year.
於 2024 年 3 月住了 2 晚
sam 於 2024年3月26日回覆
Thank you for your input

4/10 不太好

dale

情侶出遊
不喜歡：員工素質
They don't do any upkeep. After traveling for a week we had a lot of dirty laundry but their laundry room was out of order. Didn't clean room, asked for towels 2nd day and had to go ask again 4 hours later. Very noisy, could hear people walking upstairs and lots of kids running up and down the upper walkway. They required a $100 dollar CASH deposit upon check in. No mention of that on their listing on Expedia.
於 2024 年 3 月住了 2 晚
sam 於 2024年3月25日回覆
Thank you for your input

8/10 不錯哦

Joy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I like the area ans its quiet also.the only thing i dont like is missing trashcan
於 2024 年 3 月住了 2 晚
sam 於 2024年3月25日回覆
Thank you for your input

10/10 有夠讚

Joseph

寵物同遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff is very nice and polite also knowledgeable
於 2024 年 3 月住了 2 晚
sam 於 2024年3月21日回覆
Thank you for your input.

8/10 不錯哦

Faaumu

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
sam 於 2024年3月23日回覆
Thank you for your input.

10/10 有夠讚

Joseph

寵物同遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff is very polite
於 2024 年 3 月住了 1 晚
sam 於 2024年3月19日回覆
Thank you for your input,

2/10 很糟糕

Gisela

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We were excited about our up coming trip. Next time we will book something nicer. This hotel is very dirty! Beds floor, bathrooms, everything is dirty. We asked front desk to send room service to clean while we were gone and they did not clean. Also there is a $100 dollar CASH deposit you need to leave. We were not aware of this and it was very inconvenient. In general if you have kids do not book here it is way too dirty. You also have to fight for parking lot as it is very limited.
於 2024 年 3 月住了 3 晚
sam 於 2024年3月19日回覆
Thank you for your input,

4/10 不太好

Katherine

情侶出遊
不喜歡：整潔度和住宿環境和硬體
The parking availability was nice but the overall condition of the room was poor. There were red stains on the bathroom floor and the light was very dim. The walls are very thin and the deadbolt did not feel secure.
於 2024 年 3 月住了 2 晚
sam 於 2024年3月19日回覆
Thank you for your input,

6/10 一般般

Rebecca

於 2024 年 3 月住了 4 晚
sam 於 2024年4月7日回覆
Thank you for your input

2/10 很糟糕

Oscar

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Worse hotel experience ever, walked into the room, the bath tub was very dirty where we had to clean it ourselves , and a bug came out of it. Toilet had red residue on it, shower hardly work. Most of the power outlets didn’t work and bed wasn’t comfortable. Never been so disappointed with a hotel stay til now
於 2024 年 3 月住了 1 晚
sam 於 2024年3月19日回覆
Thank you for your input,

4/10 不太好

Arlene

家庭旅遊, 親子旅遊
不喜歡：整潔度和住宿環境和硬體
Saw few roaches. One of the beds was broken and instead of the queen bed size that was booked originally in my reservation i got full size beds wich were too small for our liking.
於 2024 年 3 月住了 2 晚
sam 於 2024年3月19日回覆
Thank you for your input,

2/10 很糟糕

Melissa

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Rooms smell of smoke When you book non smoking. Rude service. Doesn’t specify 100 deposit in cash only. Overall horrible
於 2024 年 3 月住了 1 晚
sam 於 2024年3月19日回覆
Thank you for your input,

4/10 不太好

Traci

Nasty carpet, arguing, fighting, and banging on door next to my room, my kids alerted me in the middle of the night, other than that it was okay
於 2024 年 3 月住了 1 晚
sam 於 2024年3月9日回覆
Thank you for your input

8/10 不錯哦

Clariza

喜歡：員工素質
於 2024 年 3 月住了 2 晚
sam 於 2024年3月8日回覆
thank you for your input

10/10 有夠讚

Joe

寵物同遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff is very knowledgeable and polite.
於 2024 年 3 月住了 2 晚
sam 於 2024年3月7日回覆
Thank you for the input

6/10 一般般

Juan

家庭旅遊
喜歡：整潔度和員工素質
If what you are looking for is just to spend the night it is very good, if you go to Nuts it is excellent since the park is across the street.
於 2024 年 3 月住了 1 晚
sam 於 2024年3月6日回覆
Thank you for your input

8/10 不錯哦

Mark，valyermo

親子旅遊
Always an adequate stop for our Knotts trips, get what you pay for...
於 2024 年 2 月住了 3 晚
sam 於 2024年3月4日回覆
Thank you for your input

6/10 一般般

Robert，Las Vegas

家庭旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
They require a $100 cash deposit that i was not told about. They have no breakfast anything at all. The rooms have a roku tv which is great if you have any streaming accounts to use on it. 2 unheated pools and no hot tub seems a little strange to me. And the guy at the front counter had a bad attitude.
於 2024 年 2 月住了 2 晚
sam 於 2024年3月1日回覆
thank you for your input

10/10 有夠讚

Amanda

於 2024 年 2 月住了 1 晚
sam 於 2024年2月27日回覆
Thank you very much for the input

10/10 有夠讚

Sofia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
sam 於 2024年2月27日回覆
Thank you very much for the input

4/10 不太好

Katia

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 3 晚
sam 於 2024年2月26日回覆
Thank you for your input

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wouldn’t stay again run down
Not good, don’t stay in room 123. reeks of smoke even though it says non smoking room, air must be on to circulate that smell out, cigarette holes and black stains on curtains that were hanging by a thread, couldn’t open curtain as the rod would come off. Stains on sheet, super thin towels, you only get two bath towels. Maids are nice and will ask if you need anything each morning and turn down room before you return. Pillows are thin and flimsy. No remote for tv, hardly any outlets to charge anything. And they make you give a cash deposit, never stayed in a place that requires cash. Why can’t they charge on card just seems like they want to find an excuse to keep it, they did return it without problem but just couldn’t figure out why they insist on cash deposit. Weird. Wouldn’t stay again.
於 2024 年 2 月住了 3 晚

4/10 不太好

Kyle

於 2024 年 2 月住了 1 晚
sam 於 2024年2月24日回覆
Thank you for your input

2/10 很糟糕

Luda

於 2024 年 2 月住了 1 晚
sam 於 2024年2月23日回覆
Thank you for your input

2/10 很糟糕

Daniel

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Horrible, demasiado ruido y gente fumando, tomando y drogandose, ademas con música alta y tocan la puerta a todas horas, horrible nunca recomendable… menos 10
於 2024 年 2 月住了 1 晚
Kal 於 2024年2月21日回覆
Thanks for your feedback and we will do our best to target the issues!

2/10 很糟糕

Anita

親子旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Roaches, beds nasty, torn up bed covers, walls filthy, only one small tv in unit. Pictures are completely deceptive.
Kal 於 2024年2月19日回覆
Thanks for your feedback and we will do our best to target the issues.

10/10 有夠讚

Joe

寵物同遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The people at the front desk was very knowledgeable and polite same time. No ice machine.
於 2024 年 2 月住了 2 晚
Kal 於 2024年2月16日回覆
thank you for response..

6/10 一般般

Brandon

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚
sam 於 2024年2月21日回覆
Thank you for your response

10/10 有夠讚

Julie

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Safe, quiet
於 2024 年 1 月住了 1 晚
Kal 於 2024年2月16日回覆
Thank you for your response.

10/10 有夠讚

Idanisse

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
sam 於 2024年2月21日回覆
Thank you for your response

8/10 不錯哦

Joseph

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Peace and quiet
Had a great mini vacay. Love this place . I always have a good experience here. Quiet clean and no problems.. definitely would come here again.
於 2024 年 2 月住了 2 晚
Kal 於 2024年2月16日回覆
Thank you for your response.