布雷肯嶺高爾夫飯店，旅行前必看！

「Customer service experience.」

「Parking with a truck and snowmobile trailer was horrible. I called the hotel in advance before booking and asked about parking. I was told they have bus and truck.trailer parking on site. This was NOT true! The lot is small and there were 10 abandoned cars also taking up spots making matters worse. If the person would have tols the truth I would never have stayed here! The hotel itself is worn out and well used. The front staff were all rude and one guy was only interested in watching his...

「Staff were friendly but this hotel is in horrible condition. Holes in walls, broken lamps, broken furniture, a wall by the window that was not painted and covered in plaster. I think the staff meanwhile that they’re just not set up for success. The amount of renovation this hotel needs is probably just out of the means of what they will be able to do. If you stay here just plan on an untidy dirty hotel room, but they definitely do try and I didn’t see the cleaning lady working diligently to try...

「It has nice view to the forest and you would be able to see the sunrise in the morning which is beautiful. The outdoor hot tub is supposed to be closed at 10pm, but people are still using it and making noises at night. We told the front desk about it, but they said the whole deck area is a common area, they couldn't do anything about it. This's weird that they have a rule to close the pool at 10pm but no one is forcing it.」

「寝具包括枕头太软没有硬一点的枕头，被子太厚不透气，因为这些原因没有睡好，如果能注意一下就更好了。还有洗澡水有点忽冷忽热。 服务人员的服务非常好，热心的帮我拿雪具到门口还指路怎么走到缆车，寄雪具的服务生服务也很好很耐心。」

「Good 」

「Not what I was expecting 」

「We enjoyed our stay at the property and would stay again. It is in a great location with a short walk to shops, restaurants, and the Peak 9 lift. Parking is really easy in an underground structure. The gym was nice as were the hot tubs. Charter sports is located on the property but Christy’s is a 3 mins walk away as well. Ski and snowboard gear must be checked into the Charter Ski Valet regardless of where you rent from or even if you own your own skis. The front desk staff was excellent. The...