Not the hotels fault but Expedia totally screwed up the reservation when we changed one room to a king bed months ago. The hotel says Expedia canceled the entire reservation and the charges on my Amex in March make no sense. I will be disputing
Hotel itself is in a poor part of town. Adjacent to a hospital. Homeless living on the sidewalk across the street. Sirens all night long. Will never stay here again will give it half a Star
Women at the desk at check-in was 5 Star all the way and did get us our two rooms despite Expedia poor service
Steven
於 2025 年 8 月住了 1 晚
10/10 有夠讚
Che,Springfield
團體旅遊
2025 年 8 月 5 日
喜歡:設施服務
Nice parking
Che
於 2025 年 8 月住了 1 晚
8/10 不錯哦
Bret
商務旅客
2025 年 8 月 4 日
喜歡:整潔度、員工素質和住宿環境和硬體
Never thought I'd see a Hampton Inn priced this high then had to pay for parking too. Room was nice, staff was friendly, included breakfast was above average. The location left a lot to be desired in terms of safety. I was there for a work trip and one of the customers I was visiting asked where I was staying and when I told him he advised to be very careful and to not go out at night--this part of town is known as "meth alley." It's located right across the street from a hospital, and there were ambulances and police sirens all.night.long. Would not stay there again.
Bret
於 2025 年 7 月住了 2 晚
2/10 很糟糕
George
家庭旅遊
2025 年 8 月 3 日
喜歡:設施服務
This hotel has been the most surreal one so far I have ever visited. The area is flooded with drug users, which the police occasionally dispersed even throughout the night. It is noisy even with closed windows with frequent sirens outside. We decided not to cancel solely because our arrival time was after 7pm, making it too late to look for another hotel.
In all fairness, the rooms were in order as was the breakfast. Still, for this kind of money, guests should expect to be told in advance that 1. the hotel shares space with a health care facility and 2. is surrounded by mobs of drug addicts in am unsafe area.
It is an absolutely disgraceful situation. A refund is in order.
George
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Emma
情侶出遊
2025 年 8 月 2 日
喜歡:員工素質、設施服務和住宿環境和硬體
The bedroom floor hadn't been vacuumed; the sink sprayed everywhere; the bathroom door stuck; and it's right by the hospital (my fault for not recognizing this while booking) so it was very very loud with frequent sirens 24/7. The staff was really friendly and the bed was comfy.
Emma
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Frances
家庭旅遊
2025 年 8 月 1 日
喜歡:整潔度、員工素質和住宿環境和硬體
The Hotel itself was ok. Surrounding area, I felt very unsafe every time going in and out of the hotel. My husband and I thought we were going to be able to just walk from the hotel to anywhere we wanted to go, but we couldn’t. Very sad seeing so many homeless and people that were visibly drunk & drugged.
Frances
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Adam,New Milford
家庭旅遊
2025 年 8 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect location distance from one of our college visits and my cousin. Slept pretty good too! Wish there were more gluten free options for the free breakfast but we made it worth the visit!
Adam
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Michael
商務旅客, 家庭旅遊
2025 年 8 月 1 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Horrible experience. Stains on the bed. Reached out to front desk who said no other rooms. They sent maintenance man up with new sheets, but didn’t offer to change them. Also no apology for the poor cleanliness of the room.
Michael
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Lachelle
情侶出遊
2025 年 7 月 31 日
The bed was very soft and comfortable and the room was nice. I also loved the sitting chair.
Lachelle
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Greg
情侶出遊
2025 年 7 月 31 日
喜歡:整潔度和員工素質
不喜歡:設施服務
The staff was good and the place was clean but it is literally surrounded by Heroin addicts. Witnessed 6 drug deals
Out the window. Watched numerous people shooting up on side walk in broad daylight. Staff did call bpd who moves them along but they were back in short order
Greg
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Kevin
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The people at the desk were very friendly and helpful. Liked that they had a shuttle to Fenway park. Very good breakfast.
Kevin
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Alex
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
Alex
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Vivian,Homestead
家庭旅遊
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
For some people, the images they will see on the corners near the hotel will not be pleasant; they will see some sick people due to addiction and homeless people, who go to the hospital next to the hotel. But it has nothing to do with the hotel. There is a lot of security by the local police who provide service 24 hours a day, a patrol car parked in front of the hospital and the hotel and others driving around.
Vivian
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Christine
家庭旅遊
2025 年 7 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our stay was uneventful and would recommend to friends.
Christine
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Luis
家庭旅遊
2025 年 7 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay
Luis
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Korey
親子旅遊
2025 年 7 月 26 日
Excellent staff . Very accommodating. Decent breakfast. It’s next to a hospital, so frequent ambulance sirens, bot not too bothersome
Korey
於 2025 年 7 月住了 2 晚
4/10 不太好
Amanda
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel itself was fine; clean, friendly staff, easy check in, rooms were nice. The parking garage was across the street so not the easiest with bags and such. The room we were in was extremely loud, there were constant car horns and sirens until about 2am. Overall, would not recommend This hotel based on the location and noise:
Amanda
於 2025 年 7 月住了 1 晚
4/10 不太好
William
2025 年 7 月 25 日
不喜歡:整潔度
Shuttle service was poor. Driver was very nice but schedule is not even close.
William
於 2025 年 7 月住了 1 晚
4/10 不太好
Maria
團體旅遊
2025 年 7 月 24 日
喜歡:整潔度和設施服務
If you are a tourist who has never been to Boston I highly suggest you do not stay here. The closest subway is a 20 min walk and the area the hotel is located at is extremely unsafe, and poverty and drug stricken. Spend the extra money and stay somewhere in the North End of Boston.
Maria
於 2025 年 7 月住了 1 晚
6/10 一般般
Vaidehi
家庭旅遊
2025 年 7 月 22 日
不喜歡:員工素質
The hotel is right next to the medical center. The surrounding area seemed unsafe.
The first room we got had a strong smoking smell even though we had requested non-smoking room. I complained to the front desk and they were able to change my room.
The breakfast was good. Their staff was friendly and helpful.
The nightly charges seemed more for this hotel.
Vaidehi
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Ashley
2025 年 7 月 22 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
This property was very out dated. The staff was very friendly