餐廳
查看供應情況

波士頓沃爾瑟姆希爾頓安泊飯店的評分

3.5 out of 5
波士頓沃爾瑟姆希爾頓安泊飯店
550 Winter Street, Waltham, MA

評論

7.8

不錯哦

10 分，有夠讚；1242 則評論中有 548 則" "
8 分，不錯哦；1242 則評論中有 284 則" "
6 分，一般般；1242 則評論中有 190 則" "
4 分，不太好；1242 則評論中有 119 則" "
2 分，很糟糕；1242 則評論中有 101 則" "

8.2/10

整潔度

8.0/10

員工素質

7.6/10

設施服務

8.0/10

住宿環境和硬體

8.0/10

環保程度

評論

6/10 一般般

Ming

喜歡：整潔度、員工素質和住宿環境和硬體
The room is a bit too simple, there are no windows for ventilation. The room is a bit decorated.
於 2022 年 8 月住了 3 晚
Hotel Management 於 2022年8月22日回覆
Thank you for taking the time to share your thoughts with us, Ming. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We hope you will consider staying with us in the future.

8/10 不錯哦

qin

於 2022 年 4 月住了 1 晚

10/10 有夠讚

John

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I like this hotel,Very good!
於 2021 年 8 月住了 1 晚
Sofia 於 2021年8月30日回覆
Thanks for staying with us!

10/10 有夠讚

Mario

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
I didn’t like that we had to pay 15 dollars a night to park in the their parking lot , crazy
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Lyndsay

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Only issue that i had was kids not being watched by parents and were loud late... the room was amazing and the staff friendly and helpful. Was such a beautiful place and REALLY enjoyed it.. will be back in the future!!!
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Deborah

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location was safe near shopping, hot breakfast was delicious. Staff was friendly and Professional. There were some small repairs needed there was a water damage to ceiling in the shower, touch up painting in room.
於 2024 年 5 月住了 3 晚

2/10 很糟糕

Kallie

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Lots of hair everywhere but good customer service. Run down and expensive for no reason.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Brian

商務旅客, 家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Was not pleased that out room was not cleaned and service
於 2024 年 5 月住了 3 晚

4/10 不太好

Skye

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
We book three rooms and two were dirty and uncleaned. Beers left in fridge from previous guest, pubic hairs in the bathroom and long black hairs still on the bed. The trash out the back of the hotel. I will not be back.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Anastasia

家庭旅遊
Exceeded our expectations! Will be back soon.
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Tapan

喜歡：整潔度
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Witchy

於 2024 年 4 月住了 1 晚
anmol 於 2024年5月11日回覆
Thank you for being our guest and we look forward to hosting you again

4/10 不太好

Ronald

Ambivalent Did not clean the room they forgot or something Tissue box was empty
於 2024 年 5 月住了 2 晚
anmol 於 2024年5月11日回覆
I am truly sorry about your experience and your feedback is being reviewed at management level.

8/10 不錯哦

Pronobendu

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful location
於 2024 年 5 月住了 1 晚
anmol 於 2024年5月11日回覆
Thank you for being our guest and we look forward to hosting you again

10/10 有夠讚

VALERIE

喜歡：員工素質
於 2024 年 5 月住了 2 晚
anmol 於 2024年5月11日回覆
Thank you for being our guest and we look forward to hosting you again

8/10 不錯哦

Tremilla

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was a very nice property to stay at. The only con is that you have to pay daily for parking and daily for the internet.
於 2024 年 4 月住了 3 晚
anmol 於 2024年5月8日回覆
Thank you for being our guest and we look forward to hosting you again

10/10 有夠讚

Srirengarajan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good one
於 2024 年 5 月住了 5 晚
anmol 於 2024年5月7日回覆
Thank you for being our guest and we look forward to hosting you again

10/10 有夠讚

Kerline

喜歡：住宿環境和硬體
於 2024 年 3 月住了 2 晚
anmol 於 2024年5月7日回覆
Thank you for being our guest and we look forward to hosting you again

10/10 有夠讚

Tyana

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This property was very nice and clean.
於 2024 年 5 月住了 1 晚
anmol 於 2024年5月6日回覆
Thank you for being our guest and we look forward to hosting you again

8/10 不錯哦

Natalya

團體旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Rooms are big. Location is excellent. Beds are comfortable. Rooms are not very clean. Fridge was not working. !!!!Ridiculous, they charge for parking and wifi!!!!! All other hotels in this area offers it for no extra charge.
於 2024 年 4 月住了 2 晚
anmol 於 2024年5月6日回覆
Thank you for being our guest and I am truly sorry about your experience and your feedback is being reviewed at management level.

10/10 有夠讚

Sylvie

喜歡：整潔度
於 2024 年 5 月住了 1 晚
anmol 於 2024年5月6日回覆
Thank you for being our guest and we look forward to hosting you again

6/10 一般般

Antonio

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
anmol 於 2024年5月6日回覆
Thank you for being our guest and we look forward to hosting you again

10/10 有夠讚

Baglan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Swimming pool was perfect for kids
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Richard

喜歡：整潔度
Staff was extremely helpful and friendly. Facilities in good condition. Pool area could use a cleaning. Bring back daily maid service.
於 2024 年 4 月住了 2 晚
Anmol 於 2024年5月2日回覆
Thank you for being our guest and we look forward to hosting you again

10/10 有夠讚

Miasia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
anmol 於 2024年5月6日回覆
Thank you for being our guest and we look forward to hosting you again

10/10 有夠讚

Marina

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel
於 2024 年 4 月住了 3 晚
Anmol 於 2024年5月2日回覆
Thank you for being our guest and we look forward to hosting you again

10/10 有夠讚

Sean

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing breakfast!!! Very helpful staff. Very quick elevators, so they were never full.
於 2024 年 4 月住了 4 晚
Anmol 於 2024年5月2日回覆
Thank you for being our guest and we look forward to hosting you again

2/10 很糟糕

Amy

不喜歡：住宿環境和硬體
This room was so gross. Stained bedding, dirty spots on the walls, and no housekeeping was done during our 5 night stay. We did have to change rooms because our first one started smelling like the sewer. Pay more and stay somewhere else, not here.
於 2024 年 4 月住了 5 晚
Anmol 於 2024年5月1日回覆
I am truly sorry about your experience and your feedback is being reviewed at management level. We are working diligently to make sure your future stay is a 5-star experience.

4/10 不太好

Isandro

於 2024 年 4 月住了 1 晚
anmol 於 2024年5月6日回覆
I am truly sorry about your experience and your feedback is being reviewed at management level.

10/10 有夠讚

Seema

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The stay was comfortable and pretty good
於 2024 年 4 月住了 2 晚
Anmol 於 2024年4月30日回覆
Thank you for being our guest and we look forward to hosting you again

10/10 有夠讚

Jorgelina

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
於 2024 年 4 月住了 1 晚
Anmol 於 2024年4月30日回覆
Thank you for being our guest and we look forward to hosting you again

8/10 不錯哦

miriam

喜歡：整潔度和員工素質
於 2024 年 4 月住了 2 晚
Anmol 於 2024年4月30日回覆
Thank you for being our guest and we look forward to hosting you again

10/10 有夠讚

Masnoh

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
I loved that we got an upgrade, but didn't like how crowded the dining area was, but the service was still good.
於 2024 年 4 月住了 1 晚
Anmol 於 2024年4月29日回覆
Thank you for being our guest and we look forward to hosting you again

6/10 一般般

Samantha

家庭旅遊
喜歡：員工素質
Great location, but you have to pay for parking which seems silly when there are plenty of spots. The hotel lobby and mezzanine are nicely decorated but the rooms and facilities are in need of repairs. Pool cleanliness was questionable and dirty towel bin was overflowing. Continental breakfast was a crowded and chaotic buffet without any direction on flow or where lines began. QR code in room suggested room service but guest services said we would have to order at the bar / come down. The 3 stars go to pleasant staff and a decent location close to good restaurants.
於 2024 年 4 月住了 1 晚
Anmol 於 2024年4月29日回覆
I am truly sorry about your experience and your feedback is being reviewed at management level. We are working diligently to make sure your future stay is a 5-star experience.

6/10 一般般

Cassandra

家庭旅遊
喜歡：整潔度和住宿環境和硬體
The hotel is very nice, well-appointed, and clean. However, I tried calling the front desk at three different times during my stay and no one answered the phone at any point. When I finally went downstairs, the person at the desk said he was the only one there and so couldn't answer the phone. For the price, I'd have expected a bit more service in guest services. Also, the fact that you have to pay $15 a day to park is ridiculous. It's not like they have to valet park your car in downtown Boston. They have a large parking lot. In Waltham. You are not as fancy as you want to seem, Embassy Suites. Finally, the continental breakfast was really subpar. The eggs were gross. What was labeled 'Greek Yogurt' was clearly just strawberry Dannon yogurt dumped into a bowl. Again, for the price, I expected more.
於 2024 年 4 月住了 1 晚
Anmol 於 2024年4月29日回覆
I am truly sorry about your experience and your feedback is being reviewed at management level. We are working diligently to make sure your future stay is a 5-star experience.

8/10 不錯哦

chris

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Saves a lot of money. Just outside of Boston.
於 2024 年 4 月住了 2 晚
Anmol 於 2024年4月29日回覆
Thank you for being our guest and we look forward to hosting you again

10/10 有夠讚

Arif

喜歡：整潔度、員工素質和住宿環境和硬體
It is a convenient location.
於 2024 年 4 月住了 1 晚
Anmol 於 2024年4月29日回覆
Thank you for being our guest and we look forward to hosting you again

10/10 有夠讚

Emilly

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very good❤️
於 2024 年 4 月住了 1 晚
Anmol 於 2024年4月27日回覆
Thank you for being our guest and we look forward to hosting you again

4/10 不太好

Barry，Piedmont

不喜歡：員工素質
Very poor service; no Hilton Honors check in and room not fully serviced (bed not made) 2 out of 3 nights
於 2024 年 4 月住了 4 晚
anmol 於 2024年4月26日回覆
I am truly sorry about your experience and your feedback is being reviewed at management level. We are working diligently to make sure your future stay is a 5-star experience.

10/10 有夠讚

Joanne

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was spectacular. Their breakfast buffet was absolutely amazing They have an amazing pool. The rooms are spacious. They have suites living room, and separate bedroom. The only drawback is you have to pay for parking that said I would definitely go.
於 2024 年 4 月住了 2 晚
anmol 於 2024年4月24日回覆
Thank you for being our guest and we look forward to hosting you again

10/10 有夠讚

William

喜歡：設施服務
if you go late to breakfast they wont serve you....:(
於 2024 年 4 月住了 1 晚
Anmol 於 2024年4月23日回覆
Thank you for being our guest and we look forward to hosting you again

8/10 不錯哦

Alvina

喜歡：整潔度
於 2024 年 4 月住了 1 晚
anmol 於 2024年4月24日回覆
Thank you for being our guest and we look forward to hosting you again

10/10 有夠讚

Xiaorong

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
anmol 於 2024年4月24日回覆
Thank you for being our guest and we look forward to hosting you again

10/10 有夠讚

Roberto

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was a last minute things so my kids can enjoy the pool. Great deal on the room, had two tvs which made it very convenient. Pool was a decent size but could use a cleaning. The breakfast was yummy.
於 2024 年 4 月住了 1 晚
Anmol 於 2024年4月22日回覆
Thank you for being our guest and we look forward to hosting you again

8/10 不錯哦

Deliette

喜歡：整潔度、員工素質和住宿環境和硬體
It was great stay
於 2024 年 4 月住了 1 晚
Anmol 於 2024年4月22日回覆
Thank you for being our guest and we look forward to hosting you again

8/10 不錯哦

Nichole

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Overall we were super pleased with our stay. My only 2 complaints were that 1. Our room was not as clean as you would except. There was hair in the shower on the wall, either short hair or pubic. Either way it was gross. And my daughter found a peanut and some cereal in the bedroom on the outer edge under the bed. 2. We went down to the pool this morning around 830/9 and there were no towels. The wet towel bucket was full, and no way to contact someone to get more towels. We had to go back to our room dripping wet. Other than that I was happy with staying here, and it was overall a decent visit. The complimentary breakfast was good and my daughter loved the see through elevator.
於 2024 年 4 月住了 1 晚
Anmol 於 2024年4月22日回覆
I am truly sorry about your experience and your feedback is being reviewed at management level. We are working diligently to make sure your future stay is a 5-star experience.

10/10 有夠讚

Alexander，SAN FRANCISCO

家庭旅遊
Difficult turn around to lot pkg confusing. Overnight pkg fee $15. No disability ramp to bkfst dining
於 2024 年 4 月住了 1 晚
Anmol 於 2024年4月22日回覆
Thank you for being our guest and we look forward to hosting you again

6/10 一般般

Ana

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質和設施服務
The toilet was clogged last week, and this week my room has a bad smell. Otherwise, this hotel is good and the breakfast is amazing.
於 2024 年 4 月住了 1 晚
anmol 於 2024年4月21日回覆
I am truly sorry about your experience and your feedback is being reviewed at management level. We are working diligently to make sure your future stay is a 5-star experience.

10/10 有夠讚

Jaime

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful staff, beautiful room, delicious food!
於 2024 年 4 月住了 1 晚
anmol 於 2024年4月21日回覆
Thank you for being our guest and we look forward to hosting you again

8/10 不錯哦

Stephanie

家庭旅遊
喜歡：整潔度和住宿環境和硬體
It was ok. Room wasn’t ready when we got there past check in time. When we got into our room, smelled strongly of bleach….like they had just sprayed it around the room to make it smell “clean”. They should put a big garbage bin in the room.
於 2024 年 4 月住了 2 晚
Anmol 於 2024年4月20日回覆
I am truly sorry about your experience and your feedback is being reviewed at management level. We are working diligently to make sure your future stay is a 5-star experience.