客房景觀

柯娜特波因特凱悅溫泉渡假村的評分

4.5 out of 5
柯娜特波因特凱悅溫泉渡假村
5001 Coconut Rd, Bonita Springs, FL

評論

9.0

太棒了

10 分,有夠讚;1000 則評論中有 690 則" "
8 分,不錯哦;1000 則評論中有 180 則" "
6 分,一般般;1000 則評論中有 71 則" "
4 分,不太好;1000 則評論中有 32 則" "
2 分,很糟糕;1000 則評論中有 27 則" "

9.2/10

整潔度

9.2/10

員工素質

9.2/10

設施服務

9.2/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Lisbeth,Miami

於 2024 年 4 月住了 2 晚

10/10 有夠讚

Kevin J

喜歡:整潔度
於 2024 年 4 月住了 3 晚
Resort Team 於 2024年4月23日回覆
Dear Kevin J, We are thrilled you had an excellent stay at Hyatt Regency Coconut Point Resort & Spa, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Best, Resort Team

10/10 有夠讚

Laurence

喜歡:整潔度、員工素質和住宿環境和硬體
I’ve been here twice before but not for a number of years. Since my last visit they’ve remodelled the place - all rooms were refreshed in 2022 and all of the common areas have also been redecorated. It’s a beautiful resort hotel. My corner room had views from 2 sides with a furnished balcony and a step out balcony in the bedroom and a full glass wall in the bathroom!!! The room was very pleasantly decorated - sort of lightweight 1950s. As it’s all new furnishings everything works and no leaky taps, grungy grout in the shower etc. The swimming pool area is fantastic. An adults pool, a waterfall pool and a large kids pool with a big slide has been joined recently by a lazy river pool. Loads of space to sit out. Cannot recommend this place enough to anyone who wants a proper resort hotel in easy reach of Naples, Fort Myers and the other locations on this coast. If you are looking for a small boutique hotel - look elsewhere!!! PS: breakfast was included in my room rate and the buffet was excellent.
於 2024 年 4 月住了 5 晚
Resort Team 於 2024年4月20日回覆
Dear Laurence, Thank you for being our valued guest at Hyatt Regency Coconut Point Resort & Spa. We're thrilled to hear that you appreciated the enhancements we've made since your previous visit! It's a pleasure to know that you enjoyed the refreshed rooms, redesigned common areas, and the stunning views from your corner room. We take pride in offering a comfortable and contemporary environment for our guests, ensuring that every aspect of their stay is enjoyable. We are also grateful for your kind feedback about the swimming pool area and our breakfast buffet. Thank you for your recommendation, and we look forward to welcoming you back for another memorable stay in the future!Best, Resort Team

10/10 有夠讚

Lindsey

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Resort Team 於 2024年4月21日回覆
Dear Lindsey, Thank you for the outstanding rating. We are delighted that we were able to provide you with a satisfying stay at Hyatt Regency Coconut Point Resort & Spa. We look forward to your return and wish you all the best with your future travels.Best, Resort Team

10/10 有夠讚

Jeaneane

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
❤️❤️❤️❤️❤️
於 2024 年 3 月住了 1 晚
Resort Team 於 2024年4月18日回覆
Dear Jeaneane, Thank you for the lovely review. We are delighted that from check-in through check-out, we were able to provide you with an enjoyable stay at Hyatt Regency Coconut Point Resort & Spa. We look forward to your return and wish you all the best with your future travels.Best, Resort Team

10/10 有夠讚

Megan Kristine

喜歡:整潔度
於 2024 年 3 月住了 5 晚
Resort Team 於 2024年4月5日回覆
Dear Megan, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hyatt Regency Coconut Point Resort & Spa. We look forward to your return and wish you all the best with your future travels.Best, Resort Team

10/10 有夠讚

Yanko,Biscayne Park

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel
於 2024 年 3 月住了 2 晚
Resort Team 於 2024年4月1日回覆
Dear Yanko, It is genuinely heartwarming to know you enjoyed everything about your time at Hyatt Regency Coconut Point Resort & Spa. Your excellent rating means the world to us, and we hope to have the pleasure of hosting you again soon.Best, Resort Team

10/10 有夠讚

Lindsay

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Resort Team 於 2024年4月2日回覆
Dear Lindsay, We are happy you chose Hyatt Regency Coconut Point Resort & Spa for your recent visit to the city. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Best, Resort Team

10/10 有夠讚

Todd

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Family friendly. Great water park.
Resort Team 於 2024年3月29日回覆
Dear Todd, We're delighted to hear that you found Hyatt Regency Coconut Point Resort & Spa family-friendly and enjoyed our fantastic water park! Providing memorable experiences for all guests is our priority, and we're thrilled that you had a great time at our resort. Thank you for your positive feedback, and we hope to welcome you back for another wonderful stay soon!Best, Resort Team

10/10 有夠讚

Melissa

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing pools and fun for kids! Lots of places to eat off property too
於 2024 年 3 月住了 4 晚
Resort Team 於 2024年3月28日回覆
Dear Melissa, We are thrilled you enjoyed the amazing pools and family-friendly atmosphere at Hyatt Regency Coconut Point Resort & Spa! It's fantastic to know that there were plenty of dining options nearby to enhance your stay. Thank you for your positive feedback, and we hope to welcome you back for another wonderful experience soon!Best, Resort Team

8/10 不錯哦

barbara

喜歡:員工素質和設施服務
the outdoor furniture needs more attention--stains on fabric.
於 2024 年 2 月住了 12 晚
Regional Marketing Manager 於 2024年2月20日回覆
Dear Barbara, Thank you for your feedback regarding your recent stay at Hyatt Regency Coconut Point Resort & Spa. We are committed to ensuring a satisfying visit for every guest; therefore, we appreciate you letting us know about your experience. Your insights regarding the outdoor furniture are invaluable, and we'll strive to ensure an improved experience for future guests. We value your satisfaction, and we'd be thrilled to have the opportunity to welcome you back soon.Best, Brianna G.Regional Marketing Manager

8/10 不錯哦

anna,Bradenton

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love coming here to let the kids play and enjoy water slides
於 2024 年 2 月住了 2 晚
Regional Marketing Manager 於 2024年2月20日回覆
Dear Anna, Thank you for being our guest and sharing your delightful feedback. We're thrilled to learn that you and your family enjoyed your time at Hyatt Regency Coconut Point Resort & Spa, especially with the water slides! It's our pleasure to provide a fun and memorable experience for guests of all ages. We loved having you as our guest, and we look forward to welcoming you back for more adventures and relaxation at our resort.Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Daniel

於 2024 年 2 月住了 5 晚
Regional Marketing Manager 於 2024年3月21日回覆
Dear Daniel, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hyatt Regency Coconut Point Resort & Spa; we hope to see you again soon. Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Jorge L

喜歡:整潔度、員工素質和住宿環境和硬體
Muy buenas condiciones el personal muy profesional todo fue excelente lo voy a volver a repetir muy pronto
於 2024 年 1 月住了 2 晚
Regional Marketing Manager 於 2024年1月29日回覆
Dear Jorge L, Thank you for your wonderful review of Hyatt Regency Coconut Point Resort & Spa! We are thrilled you enjoyed your stay and appreciated our excellent conditions and professional staff. It would be our pleasure to welcome you back for another exceptional experience very soon.Best, Brianna G.Regional Marketing Manager

8/10 不錯哦

kelly

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved the property. Rooms need a refresh
於 2023 年 12 月住了 1 晚
Regional Marketing Manager 於 2024年1月27日回覆
Dear kelly, Thank you for choosing Hyatt Regency Coconut Point Resort & Spa! We're thrilled to hear you loved our property. Your feedback about the rooms is valuable, and we appreciate your input. Our commitment to providing a positive experience remains a top priority. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Best, Brianna G.Regional Marketing Manager

8/10 不錯哦

kelly

喜歡:整潔度、員工素質和住宿環境和硬體
Resort nice. Rooms need upgraded
於 2023 年 12 月住了 1 晚
Regional Marketing Manager 於 2023年12月28日回覆
Dear kelly, Thank you for choosing Hyatt Regency Coconut Point Resort & Spa! We appreciate your feedback. We're pleased you enjoyed our resort and value your input regarding the rooms. Rest assured, we continuously strive to enhance our guests' experience, and your comments are valuable in that process. We hope to welcome you back for another enjoyable stay with us.Best, Brianna G.Regional Marketing Manager

4/10 不太好

Zachary

家庭旅遊, 親子旅遊
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
It is a nice property however it is not a good value in my opinion. This is very much run and feels like a business not a resort stay. If some company is paying for everything I think it makes sense but not for a family stay. Every single thing costs additional. Parking, coffee, snacks, resort fee, etc.. on top of a normal sized room for $600 a night. Which is fine if you want to overpay for what you get. I would look elsewhere unless your a family and you need to pay another $300 a night because it has the little waterslides.
Regional Marketing Manager 於 2023年12月17日回覆
Dear Zachary, We appreciate your feedback regarding your recent stay. It isn't very reassuring to hear that your experience didn't align with your expectations regarding value and additional costs. We aim to offer an exceptional and balanced experience for both business and leisure guests. Your observations about the pricing structure and added expenses are noted, and we'll take them into consideration as we continually review and refine our offerings. We understand your perspective and apologize for any inconvenience caused. We hope that in the future, we may have the chance to provide a more enjoyable and fulfilling experience should your travels bring you back to the area.Best, Brianna G.Regional Marketing Manager

8/10 不錯哦

Christina

親子旅遊
喜歡:整潔度和設施服務
Regional Marketing Manager 於 2024年2月5日回覆
Dear Christina, We appreciate you taking the time to leave your generous rating regarding your recent visit to Hyatt Regency Coconut Point Resort & Spa. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Andrew

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Regional Marketing Manager 於 2023年12月11日回覆
Dear Andrew, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hyatt Regency Coconut Point Resort & Spa.Best, Brianna G.Regional Marketing Manager

8/10 不錯哦

Terrence

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 4 晚
Regional Marketing Manager 於 2023年12月7日回覆
Dear Terrence, Thank you for sharing the nice rating about your experience at Hyatt Regency Coconut Point Resort & Spa. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Carol

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great vacation spot
Very much a resort feel. Pools are GREAT! Rooms very quiet and well appointed
於 2023 年 11 月住了 4 晚
Regional Marketing Manager 於 2023年12月6日回覆
Dear Carol, It's wonderful to hear you enjoyed your vacation at Hyatt Regency Coconut Point Resort & Spa! We are thrilled that you found the resort ambiance inviting and the pools fantastic. Our aim is to provide a serene and comfortable experience for our guests. Thank you for your positive feedback, and look forward to your next visit!Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Carol

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel and grounds are beautiful. The staff couldn't have been nicer.
於 2023 年 11 月住了 2 晚
Regional Marketing Manager 於 2023年11月30日回覆
Dear Carol, We're thrilled you found Hyatt Regency Coconut Point Resort & Spa beautiful and enjoyed the exceptional service provided by our staff. Thank you for your kind words, and we hope to welcome you back soon for another wonderful stay!Best, Brianna G.Regional Marketing Manager

8/10 不錯哦

Robert

於 2023 年 11 月住了 4 晚
Regional Marketing Manager 於 2023年12月17日回覆
Dear Robert, We appreciate you taking the time to leave your kind rating for Hyatt Regency Coconut Point Resort & Spa. Your satisfaction is important to us; therefore, we are pleased to have met your expectations. We hope to see you again soon!Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Cheryl

喜歡:整潔度、員工素質和住宿環境和硬體
Exvellent
於 2023 年 11 月住了 4 晚
Regional Marketing Manager 於 2023年11月24日回覆
Dear Cheryl, Thank you for your outstanding review! We are delighted that we exceeded your expectations and that you had an excellent stay at our resort. Our team will be delighted to read your feedback. Thank you again for sharing your experience with others, and we look forward to many more visits to Hyatt Regency Coconut Point Resort & Spa. Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Monica

喜歡:整潔度和住宿環境和硬體
Awesome
於 2023 年 11 月住了 4 晚
Regional Marketing Manager 於 2023年11月23日回覆
Dear Monica, We are thrilled you found your stay at Hyatt Regency Coconut Point Resort & Spa awesome! Your satisfaction means the world to us. We look forward to welcoming you back soon for another fantastic experience!Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Ronald

於 2023 年 11 月住了 1 晚
Regional Marketing Manager 於 2023年11月20日回覆
Dear Ronald, Thank you for the generous rating. We are thrilled we met your expectations for a fantastic stay at Hyatt Regency Coconut Point Resort & Spa. We hope to have the pleasure of doing so again the next time you are in Bonita Springs.Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A Night in Bonita
It was a short visit, but it was good. Overall, my room was stunningly beautiful. My only complaint was around not receiving hot water while showering until almost ten minutes into it! Also, while I enjoyed the view, the noise from the conference reception was annoyingly loud. If there are these kinds of functions happening at the resort like that one routinely, not sure I would return expecting a quiet respite in the future.
於 2023 年 11 月住了 1 晚
Regional Marketing Manager 於 2023年11月15日回覆
Dear Guest, Thank you for sharing your experience at Hyatt Regency Coconut Point Resort & Spa. We are delighted to hear that you found the room stunningly beautiful. We apologize for the inconvenience with the hot water delay and the noise from the conference reception. Your feedback is valuable, and we'll address these concerns to ensure a more seamless experience for our guests. Despite these issues, we hope you consider returning, and we look forward to providing you with a quieter and more enjoyable stay in the future.Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Ray

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to stores and redtaurants in casa you donr want to eat in hotel restaurants. Breakfast is realky good, all you need without being fancy. Hotel proeprty is very clean and staff is very kind and helpful. Slides are very fun and usaukky no line to enjoy them. One thing o point out and it was the path to the duck was close so no travel to the beach island. Other than that it was great
於 2023 年 11 月住了 2 晚
Regional Marketing Manager 於 2023年11月13日回覆
Dear Ray, We are delighted you had a great experience at Hyatt Regency Coconut Point Resort & Spa! It's wonderful that you enjoyed our delicious breakfast, clean facilities, and fun slides. Our team appreciates your kind words, and we regret any inconvenience caused by the temporary closure of the path to the beach island. Thank you for choosing to stay with us, and we hope to welcome you back for another fantastic visit in the future!Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Elizabeth

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This resort exceeded our expectations!! Everyone was amazing!! The room was spacious and had everything yiu could possibly need. From pools.. to fire pits.. to great food fro morning till night the resort had it all! We already are looking to go back and bring our family and friends!
於 2023 年 10 月住了 2 晚
Regional Marketing Manager 於 2023年11月2日回覆
Dear Elizabeth, We are thrilled that Hyatt Regency Coconut Point Resort & Spa exceeded your expectations. It's wonderful to know that you found our rooms spacious and well-equipped, enjoyed the various amenities, and had a great dining experience. We appreciate your positive feedback and look forward to welcoming you back with your family and friends for another exceptional stay.Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

George

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
Regional Marketing Manager 於 2023年10月31日回覆
Dear George, We appreciate you taking the time to leave your kind rating for Hyatt Regency Coconut Point Resort & Spa. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Michael

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing location and amenities
於 2023 年 10 月住了 1 晚
Regional Marketing Manager 於 2023年10月27日回覆
Dear Michael, We appreciate you sharing your thoughtful feedback with other travelers. We are glad you thoroughly enjoyed your time with us and liked our amenities. We couldn't agree with you more; our convenient location is perfect for exploring all that Bonita Springs offers! Thank you for choosing Hyatt Regency Coconut Point Resort & Spa, and we hope to welcome you back soon.Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Krystal

團體旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Family friendly, wonderful staff at the pool, pool & other amenities were amazing!
於 2023 年 10 月住了 1 晚
Regional Marketing Manager 於 2023年10月24日回覆
Dear Krystal, We are delighted to hear you had a family-friendly experience at Hyatt Regency Coconut Point Resort & Spa. Our dedicated staff and amazing pool and amenities are here to create lasting memories for our guests. Your positive feedback is greatly appreciated, and we can't wait to welcome you back for another fantastic stay.Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Dianelys

於 2023 年 10 月住了 4 晚
Regional Marketing Manager 於 2023年11月7日回覆
Dear Dianelys, We appreciate you taking the time to leave your generous rating regarding your recent visit to Hyatt Regency Coconut Point Resort & Spa. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future.Best, Brianna G.Regional Marketing Manager

2/10 很糟糕

Taisha

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 2 晚
Regional Marketing Manager 於 2023年10月17日回覆
Dear Taisha, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Ronda

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Regional Marketing Manager 於 2023年10月16日回覆
Dear Ronda, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We hope you will make Hyatt Regency Coconut Point Resort & Spa your home away from home whenever your travels bring you to our area.Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Paul

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚
Regional Marketing Manager 於 2023年10月16日回覆
Dear Paul, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We enjoyed hosting you at Hyatt Regency Coconut Point Resort & Spa; we hope to see you again soon. Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Imad,sun city center

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly and fast check in, awesome Pools, Lazy River, water slides, Hot Tub, Restaurant's, ....
於 2023 年 10 月住了 2 晚
Regional Marketing Manager 於 2023年10月12日回覆
Dear Imad, We're thrilled you had a fantastic experience at Hyatt Regency Coconut Point Resort & Spa! Thank you for highlighting our friendly service and the numerous amenities we offer, including the pools, Lazy River, and restaurants. We look forward to welcoming you back for another wonderful stay.Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

David

於 2023 年 10 月住了 3 晚
Regional Marketing Manager 於 2023年10月13日回覆
Dear David, It was a pleasure receiving your fantastic rating for Hyatt Regency Coconut Point Resort & Spa. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Robert

喜歡:整潔度和住宿環境和硬體
於 2023 年 10 月住了 3 晚
Regional Marketing Manager 於 2023年10月12日回覆
Dear Robert, We enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at Hyatt Regency Coconut Point Resort & Spa, we invite you to come back and stay with us again whenever you are in the area!Best, Brianna G.Regional Marketing Manager

8/10 不錯哦

Carlos

親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
The waiting time at the front desk was ridiculous during check in and check out. Never could find or access the concierge. There were no rooms available at the time of arrival so my room was assigned to me until 4pm.
於 2023 年 10 月住了 1 晚
Regional Marketing Manager 於 2023年10月10日回覆
Dear Carlos, We want to extend our apologies for not providing you with a room within an acceptable time frame. We completely understand your frustration and the inconvenience this caused you. Our priority is always to provide exceptional hospitality; therefore, we regret this was not your experience. We hope you will reconsider and return, as we welcome the opportunity to provide you with the seamless stay you deserve.Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Tiffany

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 4 晚
Regional Marketing Manager 於 2023年10月7日回覆
Dear Tiffany, Thank you for choosing Hyatt Regency Coconut Point Resort & Spa and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Vito

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Regional Marketing Manager 於 2023年10月4日回覆
Dear Vito, Thank you for your outstanding rating! We are delighted that we exceeded your expectations and that you loved your time at our resort. Our team will be delighted to hear your feedback. Thank you again for sharing your experience with others, and we look forward to many more visits to Hyatt Regency Coconut Point Resort & Spa. Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Harry

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Love it
Great place for everyone
於 2023 年 9 月住了 2 晚
Regional Marketing Manager 於 2023年10月3日回覆
Dear Harry, Thank you for your outstanding review! We are delighted that we exceeded your expectations and that you loved your time at our resort. Our team will be delighted to hear your feedback. Thank you again for sharing your experience with others, and we look forward to many more visits to Hyatt Regency Coconut Point Resort & Spa. Best, Brianna G.Regional Marketing Manager

8/10 不錯哦

Salena

於 2023 年 9 月住了 2 晚
Regional Marketing Manager 於 2023年10月2日回覆
Dear Salena, Thank you for the excellent rating regarding your stay at Hyatt Regency Coconut Point Resort & Spa. We hope you are already planning another trip our way.Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Luke

喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful property, staff was great! Very friendly! Would visit again! Only complaint would be the resort needs to invest in new pillows. That’s not much of a complaint though
於 2023 年 9 月住了 3 晚
Regional Marketing Manager 於 2023年10月2日回覆
Dear Luke, We're thrilled that you found our property beautiful and our staff friendly during your stay at Hyatt Regency Coconut Point Resort & Spa. Your feedback about the pillows is duly noted, and we appreciate your valuable input. We look forward to welcoming you back for another wonderful visit in the future. Thank you for choosing us!Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Maria

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect
Prefect trip.
於 2023 年 9 月住了 1 晚
Regional Marketing Manager 於 2023年9月27日回覆
Dear Maria, We're thrilled you had a perfect trip! Your satisfaction is our ultimate goal, and we hope to welcome you back for another exceptional stay in the future. Thank you for choosing Hyatt Regency Coconut Point Resort & Spa for your stay, and look forward to your next visit.Best, Brianna G.Regional Marketing Manager

6/10 一般般

Amie,Estero

親子旅遊
喜歡:設施服務
不喜歡:員工素質
A lot of the amenities we came there were closed. Resort packed. Not enough staff. Not friendly staff except the lady at checkout and Elaine at the art desk.
於 2023 年 9 月住了 2 晚
Regional Marketing Manager 於 2023年9月25日回覆
Dear Amie, We're grateful for your feedback regarding your recent stay. While we regret that some amenities were unavailable during your visit, we appreciate your understanding of the situation. Your kind words about our staff members, particularly at checkout and the art desk, are heartening to hear. We aim to provide exceptional service and hope to have the opportunity to welcome you back for a more complete and enjoyable experience in the future.Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Patricia,Midland Park

於 2023 年 9 月住了 2 晚
Regional Marketing Manager 於 2023年10月15日回覆
Dear Patricia, We are thrilled you had an excellent stay at Hyatt Regency Coconut Point Resort & Spa, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

kimberly

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Regional Marketing Manager 於 2023年9月18日回覆
Dear kimberly, Thank you for the perfect rating. We are glad you had a wonderful time at Hyatt Regency Coconut Point Resort & Spa. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Best, Brianna G.Regional Marketing Manager

10/10 有夠讚

Syed

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great, relaxing hotel for family
於 2023 年 9 月住了 4 晚
Regional Marketing Manager 於 2023年9月16日回覆
Dear Syed, We're thrilled you had a great and relaxing experience at Hyatt Regency Coconut Point Resort & Spa. Our team strives to create memorable stays for our guests, and we're delighted that your family enjoyed their time with us. We look forward to welcoming you back for another wonderful stay in the future.Best, Brianna G.Regional Marketing Manager