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Love your breakfast..

I like the location , inside the mall and accessibility to Farmer’s market and varieties of restaurants .

Great location close to the airport.

I like the service all employees are always smiling!

Best hotel i have ever been to by far.

Hotel staff was fantastic! Professional! The restaurant staff weee great specially From Mezzanine lounge Jericson. He was veey helpfull managing and organizing our large party dinner. Kudos to Jericson!!!

The staff is amazing here and they go above and beyond. I had an incident which stepped on a rusty clothes hanger in the street on the way back to the hotel and the police contacted the staff here (Esmeralda) and they responded right away sending their RN and having their EMS take me to the local hospital(5mins away). Their chefs also made us a special departing treat when they were notified in convo that we were leaving (Dom and Rizki). Amazing!! Rooms are spacious and kept clean with...

I have stayed at New World several times. I always enjoy my stay there. The staff are extremely nice and accommodating. The room is spacious, although it is a little old, but definitely very clean. This is one of the hotels I would definitely come back to whenever I am in Manila.

This is my first rating for my fourth stay at The Heritage Manila. I find it to be exceptional at cleanliness, dining experience, and amenities provided. I would like to take this opportunity to express my gratitude to Ms. Jette at the reception counter. She compassionately listened as i communicated my issue, and she offered a solution. Sheer professionalism. Thank you greatly, Ms. Jette. Of the many hotels i have stayed while in Manila, The Heritage has the best security, housekeeping, and...

great stay great staff good food I ask to be moved because of noise and they moved me no problem

Beautiful hotel in an excellent location, right in the heart of BGC. From our airport pickup, being greeted at the entry and taken directly to our room for check-in, everything was great.

Exceed my expectation. Personnel were attentive to the needs of the guests. Go extra mile to accommodate the request.

This is a long stop before my international flight and I needed a good rest as well as shopping. I’m so happy I tried this hotel. Very convenient to shopping malls and restaurants. Quite, clean with a nice view. Gave me excellent service from the entrance to my room. Housekeeping and bellmen were commendable. Your check in counters were also courteous and accommodating!

The breakfast buffet is one of the reasons we stay at this hotel but the location and the property is also amazing

Excellent customer service and nice rooms. Hotel is beautiful. Fantastic breakfast buffet with live music and close proximity to Greenbelt 5. Will definitely be back to this hotel!

Great hotel, great area, close to restaurants, shopping malls, night life; restaurants inside the hotel was also fantastic. Great staff. Loved my stay there. Next time I’m back in Manila, I’ll be staying here again

The best pool