大島野生動物保護區和公園 (RIC) 附近飯店 | 熱門住宿限時優惠 NT$2,020 起

「Friendly hosts, great rooms, lovely to get tea or coffee in the morning in your room. Breakfast was ok, not the draw.」

「Wonderful!」

「环境差.没有早餐」

「Rooms were clean. Showers hot. Nice to stay for 2 days. Quiet. Rooms need updating. 」

「We had them come up and look at the cords hanging from the AC, he got it working. Always had to ask for cups. No hot tub but the pool was great. Breakfast got a little boring but we were there for 6 days. The staff was very nice. We really liked Tiffany.」

「Very good」

「Air conditioning wirked properly」

「There’s not a hot tub at this property which I’m very upset about because that was the main reason for choosing this hotel. My room wasn’t properly cleaned and i had to go behind and clean the fridge and microwave. Was told i would be refunded for breakfast because the staff has not been showing up but that didn’t happen. On a good note the staff was very personable and caring. 」

「Bottom line: there was no hot water and the entire hotel smelled. Our actual room seemed clean but everything reeked of something. The shower was ice cold and maintenance was not available to help. The staff, to their credit, offered to switch rooms but there was nothing available on that floor and since we were leaving in a few hours it wasn’t worth moving all the luggage just to possibly still not have hot water. I will never stay here again. 」

「Karen at the front desk was very helpful during this stay.」

「Clean room」

「The room had a strong musty mildew smell, and the TV didn’t work. The young lady at the front desk gave us another room across the hall which had the same smell. She said “no one was available to fix the TV she was there alone”. The room, bathroom & linens were clean and for breakfast there was a very good selection. Staff was friendly and tried to accommodate but was beyond their control. The Property owner needs to maintain this property better. Seems to me there was a roof issue that was...

「Subject: Formal Complaint and Demand for Immediate Full Refund Dear Management, I am writing to formally submit a complaint regarding my recent stay at your property, which was wholly unacceptable and failed to meet basic hospitality and safety standards. Due to the severity of the issues experienced, I am requesting an immediate full refund to my original form of payment. Upon check-in, I was assigned a room that was visibly dirty and unsanitary. The comforter was soiled, the air...

「Everything was great 」