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貝茨維爾 I-74 凱藝飯店的評分

2.5 out of 5
貝茨維爾 I-74 凱藝飯店
112 State Rd. 46 E., Batesville, IN

評論

8.0

非常好

10 分，有夠讚；396 則評論中有 135 則" "
8 分，不錯哦；396 則評論中有 160 則" "
6 分，一般般；396 則評論中有 63 則" "
4 分，不太好；396 則評論中有 26 則" "
2 分，很糟糕；396 則評論中有 12 則" "

8.0/10

整潔度

8.6/10

員工素質

7.6/10

設施服務

7.6/10

住宿環境和硬體

8.0/10

環保程度

評論

8/10 不錯哦

Dan

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Was short stay.
於 2024 年 5 月住了 1 晚
Samantha 於 2024年5月6日回覆
Thank you for your review. We appreciate your business!

10/10 有夠讚

Nancy

喜歡：整潔度、員工素質和住宿環境和硬體
Needs to be remolded
於 2024 年 4 月住了 1 晚
Samantha 於 2024年5月3日回覆
Thank you for your review. We hope to see you again soon.

8/10 不錯哦

Michael

喜歡：整潔度、員工素質和住宿環境和硬體
No major issues
於 2024 年 4 月住了 1 晚
Samantha 於 2024年4月23日回覆
Thank you for your review! We hope to see you again soon.

10/10 有夠讚

Liza

於 2024 年 4 月住了 1 晚
Samantha 於 2024年5月3日回覆
Thank you for your review. We hope to see you again soon.

6/10 一般般

Jill，Seymour

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
One of beds in room was so worn out I could feel the springs in the sinking mattress. Curtains in the room were shredded and ragged on the ends.
於 2024 年 3 月住了 1 晚
Samantha 於 2024年3月25日回覆
Thank you for your review. Your feedback is important to us, so we can make necessary changes to ensure that we provide a good stay for our guests. We will address the concerns you have mentioned. We hope, in the future, you will allow us to provide you with a great stay.

8/10 不錯哦

Dave

喜歡：整潔度、員工素質和住宿環境和硬體
Clean, good breakfast, friendly staff
於 2024 年 2 月住了 1 晚
Samantha 於 2024年3月25日回覆
Thank you for your review. We hope to see you again soon!

8/10 不錯哦

Royal

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2024 年 2 月住了 1 晚
Samantha 於 2024年2月13日回覆
Thank you for your review. We appreciate your business! We look forward to seeing you again soon.

4/10 不太好

Gene

商務旅客
喜歡：員工素質和設施服務
不喜歡：住宿環境和硬體
The only complaint was the strong smell of marijuana in the hallways. Spent 3 days and the smell was always present Not sure how the staff ever missed that.
於 2024 年 1 月住了 3 晚
Samantha 於 2024年1月22日回覆
Thank you for your review. We are sorry to hear that others guests made a strong impact on your stay. We believe they were coming in smelling of marijuana from outside. They were never smoking in any of their rooms. We do not condone smoking of any kind in our building. Again, I apologize for not preventing this in some kind of way. We will definitely use your comments to try and deal with this situation differently in the future. I hope you will consider staying with us again. We would love an opportunity to better host you.

8/10 不錯哦

Zoltan

於 2024 年 1 月住了 1 晚
Samantha 於 2024年1月18日回覆
Thank you for your review. We hope to see you again soon.

8/10 不錯哦

Jacqueline

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Samantha 於 2024年1月17日回覆
Thank you for your review!

10/10 有夠讚

michael

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 12 月住了 5 晚
Samantha 於 2024年1月11日回覆
Thank you for your review. We are delighted that you enjoyed your stay with us! We hope to see you again soon.

10/10 有夠讚

Bernhard

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Samantha 於 2023年12月30日回覆
Thank you for your review. We appreciate your feedback.We hope to see you again soon!

10/10 有夠讚

Travis

於 2023 年 12 月住了 1 晚
Samantha 於 2024年1月17日回覆
Thank you for your review!

10/10 有夠讚

Barbara

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Samantha 於 2023年12月15日回覆
BarbaraThank you for your positive review. We are delighted that you enjoyed your stay with us! We hope to see you again soon.

10/10 有夠讚

Anne

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Reasonable & handy.
於 2023 年 11 月住了 1 晚
Samantha 於 2023年12月15日回覆
Thank you for your review!

8/10 不錯哦

Michael

喜歡：整潔度、員工素質和設施服務
Good beds, great pillows
於 2023 年 11 月住了 4 晚
Samantha 於 2023年11月26日回覆
Thank you for your review!

8/10 不錯哦

Johnny

情侶出遊, 商務旅客
喜歡：整潔度、員工素質和設施服務
I thought the mattress was way too hard for my liking, the breakfast was very good. Pool was closed for maintenance. Vending machine was broken.staff was very nice.
Samantha 於 2023年11月13日回覆
Thank you for your review. We hope to see you again soon!

6/10 一般般

Sheila

情侶出遊
喜歡：整潔度、員工素質和設施服務
The beds were great it was clean the breakfast was really good but the eggs were kinda bland and watery.They stated they had an indoor pool which was one of the main reasons we chose this location..but when we checked in she said they had jst closed the pool indefinitely for cleaning or something 🤔 so that kinda was disappointing she did ask if we wanted to cancel but who wants to do that when the reservation was made a month in advance..
於 2023 年 10 月住了 1 晚
Samantha 於 2023年11月11日回覆
Thank you for your review. I am so sorry that you were unable to enjoy our pool. We are working on getting it fixed. We hope, in the future, you will give us another chance to provide you with a quality stay.

8/10 不錯哦

Bobbie

Nice. Room seemed to be clean
於 2023 年 10 月住了 1 晚
Samantha 於 2023年10月29日回覆
Thank you for your review. We appreciate your business. We hope to see you again soon.

8/10 不錯哦

Bobbie

喜歡：員工素質
Nice room seems clean. No elevator to 2nd floor you gotta use stairs.
於 2023 年 10 月住了 1 晚
Samantha 於 2023年10月28日回覆
Thank you for your review.

10/10 有夠讚

Jennifer

於 2023 年 10 月住了 1 晚
Samantha 於 2023年10月25日回覆
Thank you for your review. We are delighted to hear that you enjoyed your stay with us! We hope to see you again soon.

6/10 一般般

Joseph

於 2023 年 10 月住了 1 晚
Samantha 於 2023年10月15日回覆
Thank you for your review.

10/10 有夠讚

Michael，Fairfield

於 2023 年 10 月住了 1 晚
Samantha 於 2023年11月11日回覆
Thank you for your review!

10/10 有夠讚

Charles

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
This is an older no frills hotel. But, the service is amazing and the rooms are very clean (cleaned every day)! If you want a good hot breakfast, a clean place to sleep with a good bed, then stay here. It is the only hotel that actually remembers me. I visit 1 time a year.
於 2023 年 10 月住了 3 晚
Samantha 於 2023年10月9日回覆
Thank you for your review. I’m so glad you feel welcome here. I hope to see you next year!

8/10 不錯哦

STEVEN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
Samantha 於 2023年10月8日回覆
Thank you for your review! We are delighted that you enjoyed your stay with us and hope to see you again soon.

8/10 不錯哦

Seth

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I just stopped by for an overnight on my way through. Price for a single room was good. Room was clean and nice. Bed was comfortable. Had TV, microwave, coffee maker, fridge among other things. Staff was friendly and accommodating. I knew there was a pool, but I had read in other reviews that the pool was closed for one reason or another, and so it was when I was there. Would have been nice, but I am not sure why it is advertised when you can't use it. I'd just as soon not even know about it if it isn't available. Aside of that, the area is directly off the interstate 74. There are some dining options easily walkable from the hotel. I didn't eat out during my short stay, but on the way in they looked like there were plenty of people in these establishments. It really felt like a relatively safe area as well. I know there are some places off the interstate that can be a little sketchy (or a lot), but this isn't one of them. The breakfast was fantastic as well. Scrambled eggs and sausage patties, orange juice, bananas, and an assortment of other prepackaged muffins and other foods (I just go for sausage and eggs - don't pay too much attention to anything else). Its a good hotel. I'll keep it in mind when I'm travelling through again. Nice place.
於 2023 年 9 月住了 1 晚
Samantha 於 2023年10月6日回覆
Thank you for your review.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place to stay
Very nice place. Easy to access from the highway. Good breakfast options. Refrigerator in room was a plus. Bed was comfortable.
於 2023 年 10 月住了 1 晚
Samantha 於 2023年10月3日回覆
Thank you so much for the positive feedback! We are happy to hear that you were happy with your stay. We look forward to serving you again soon.

4/10 不太好

MARK

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Some of the lights did not work. Remote control did not work. Old and somewhat dirty.
於 2023 年 9 月住了 1 晚
Samantha 於 2023年9月30日回覆
Thank you for your review. The lights are connected to the wall switch at the door. Some people turn the switch out and the whole side of the room with the lamps does not have power. Perhaps, this is why you had trouble with the lights in your room. We do regularly replace bulbs when they are burnt out. We were not aware that your remote was not working properly. We do have spare batteries at the desk. We are sorry to hear that you did not enjoy your stay with us. We hope, in the future you will give us another chance to provide you with an excellent experience.

6/10 一般般

Douglas

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
Noise from the floor above. You could hear people walking.
於 2023 年 9 月住了 1 晚
Samantha 於 2023年9月22日回覆
Thank you for your feedback. We are sorry to hear that the upstairs guests were heard in your room. This does happen at a hotel sometimes. We apologize for any trouble it caused you. Thank you again for your review.

10/10 有夠讚

Janet

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Have stayed here several times on long trips- it is our go to stop for convenience, however the staff is exceptional- that's what makes this an ideal place to stay. Hailey, at the desk ,is so friendly and sweet and helpful. Will always look for the Batesville exit on our long journeys.
於 2023 年 9 月住了 1 晚
Samantha 於 2023年9月22日回覆
Thank you for your feedback. We are delighted that you are enjoying your stays with us. I am happy to hear that Hayley has made you feel at home here! I’ll make sure to encourage her to keep up the good work.

8/10 不錯哦

Ellen，Lowell

於 2023 年 9 月住了 1 晚
Samantha 於 2023年10月15日回覆
Thank you for your review. We are glad you enjoyed your stay with us!

6/10 一般般

joseph

不喜歡：住宿環境和硬體
disappointing
It was disappointing from the pictures on line, also the pool was under repair and it needs some upkeep and fixing up, also the electric needs to be repaired in the breakfast area every time the toaster is tuned on the electricity goes out;==also no one was around in the morining
於 2023 年 9 月住了 1 晚
Samantha 於 2023年9月16日回覆
Thank you for your review. We appreciate your feedback as we continue to improve our facility.

8/10 不錯哦

Colleen

喜歡：員工素質
There was no elevator. Made it challenging to carry luggage.
於 2023 年 8 月住了 1 晚
Samantha 於 2023年8月26日回覆
Thank you for your review.

8/10 不錯哦

Matthew

喜歡：整潔度
於 2023 年 8 月住了 1 晚
Samantha 於 2023年8月17日回覆
Thank you for your positive review! We appreciate your feedback and your business.

10/10 有夠讚

Frank

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Samantha 於 2023年8月15日回覆
Thank you for your review! We hope to see you again soon.

6/10 一般般

Kevin

喜歡：員工素質和客房舒適度
Stay
Bed was really comfortable, desk and chair old and not good shape, carpet had some serious stains
於 2023 年 8 月住了 1 晚
Samantha 於 2023年8月15日回覆
Thank you for your review. We appreciate your feedback so that we can make a good customer experience for all our guests.

10/10 有夠讚

Glenn

於 2023 年 7 月住了 2 晚
Samantha 於 2023年8月26日回覆
Thank you for your review. We value your opinion. We hope to see you again soon.

10/10 有夠讚

Duell，Ooltewah

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ol
於 2023 年 8 月住了 1 晚
Samantha 於 2023年8月15日回覆
Thank you for your review.

10/10 有夠讚

wanita

喜歡：整潔度和住宿環境和硬體
Good breakfast!
於 2023 年 7 月住了 1 晚
Samantha 於 2023年8月2日回覆
Thank you for your review! It was great having you as our guest! Hope to see you again soon.

8/10 不錯哦

Martha

於 2023 年 7 月住了 1 晚
Samantha 於 2023年8月26日回覆
Thank you for your review. We value your feedback. We hope to see you again soon.

6/10 一般般

Perry Jr

家庭旅遊
Old , keep clean , chair in room was so dirty never set in…curtains side’s broken so dirty I did want to touch curtains .had to use iron to keep curtains closed …slow drain in the shower
於 2023 年 7 月住了 2 晚
Samantha 於 2023年7月31日回覆
Thank you for your review. We are sorry to hear that your stay did not go so well. Thank you for providing us with value information on how to improve. We hope, in the future, you will give us a chance to provide a better guest experience for you.

10/10 有夠讚

Juan

喜歡：整潔度、員工素質和住宿環境和硬體
GOOD internet
於 2023 年 7 月住了 3 晚
Samantha 於 2023年7月29日回覆
Thank you for your review. So glad that you enjoyed your stay with us!

6/10 一般般

Katherine

喜歡：員工素質
Breakfast was below average. Air conditioner made noises like a door was being opened all night. Very efficient clerk on checkin.
於 2023 年 7 月住了 1 晚
Samantha 於 2023年7月29日回覆
Thank you for your review. We are sorry to hear that you were unhappy with your experience. We are working hard to make a good night’s stay. We hope you will consider staying with us again in the future.

6/10 一般般

Amy

於 2023 年 7 月住了 1 晚
Samantha 於 2023年7月25日回覆
Thank you for your review

8/10 不錯哦

Beth

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great location with very friendly staff. Property is older and could use some TLC but it was very clean, beds we’re comfortable and breakfast was fantastic!! 2nd year here and we will be back next year!!
於 2023 年 7 月住了 2 晚
Samantha 於 2023年7月18日回覆
Thank you for your review. We will see you next year!

8/10 不錯哦

Justin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚
Samantha 於 2023年7月10日回覆
Thank you for your review. We hope to see you again soon!

6/10 一般般

Brian

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Clean but outdated and small beds
Was a clean but outdated hotel. Service and free breakfast good. Room and beds were small
於 2023 年 7 月住了 4 晚
Samantha 於 2023年7月8日回覆
Thank you for your review.

10/10 有夠讚

Ashley

於 2023 年 6 月住了 1 晚
Samantha 於 2023年7月25日回覆
Thank you for your review.

8/10 不錯哦

Fern，Hong Kong

於 2023 年 6 月住了 1 晚
Samantha 於 2023年7月25日回覆
Thank you for your review.

8/10 不錯哦

Matthew

喜歡：整潔度、員工素質和住宿環境和硬體
Nice and quiet
於 2023 年 6 月住了 4 晚
Samantha 於 2023年6月28日回覆
Thank you for your review. So glad you enjoyed your stay!