巴恩斯利Spa 飯店，旅行前必看！

「Great staff lovely property and great facilities」

「Everything was excellent」

「No lift to suites. (3 floors) honestly I was disappointed for the money spend. Chips off the sink in the Hellaby suite and lots of small things missing.」

「The outlook, surrounding and location is good. The hotel lobby and corridors to guest rooms are good decorated, however the interior of guest rooms are quite old fashion and seems haven't gone through any renovation of modernisation. The furnitures and TV are very old fashion. The cleaniness of carpet and armchairs are not up to hotel standard that causing you reluctant to step on the carpet and rest in the armchairs. Moreover, due to the dirty carpet in the room, I needed to request for a pair...

「I really can’t express how disappointed you will be. Staff felt like they really don’t want to be there. If you like broken beds, dirty dusty rooms, cutlery that’s not been washed, beans that are not even no frills, the whole place is like something out of horror movie. I could go on for ages. Stinking towels is like a speciality」

「酒店是很不錯的，停車也是免費的，工作人員都很熱情。有恆溫泳池，不過不知道是不是真正的溫泉水，SPA也沒有時間做，留待下次吧。謝謝！」

「This is the worst hotel I’ve ever stayed so far by hotel.com bookings! No customer service at all!!! We all had to wait so long for someone to come out of the front office for checking in! And they were not in mood of helping their customers, everything were turned down and ‘NO’! One of the guests had no choice but changed to Double-tree immediately after checked in! The frost desk simply doesn’t answer any calls fm rooms, they just said ‘will call u back’ and hanged up, but never called back....