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"Fantastic location and gorgeous room. While the service was efficient, it felt more transactional than welcoming, which made the experience less personal than I’d hoped."

"The room was great. Huge balcony overlooking the English Channel. Even the bathroom had a balcony. Good size modern bathroom with plenty of mirror space and nice shower. Check in desk staff was great. Bar staff friendly. Dinner (steaks and my son had a burger) at restaurant was very good. Taxis are a big problem. Sat for an hour 3 times waiting for a taxi. Almost couldn’t get one to the train station when it was time to leave. No Ubers or bus. No other options I was told by the desk clerk with no empathy. Different desk clerk than when we checked in. Fortunately I called the taxi driver we had already used and he made it a priority to get us to the train on time to catch our flight. Other than that I was very pleased with the hotel. Dover just needs Uber or more taxis. Call for a taxi LONG before you need one and expect to wait. Thank God we headed to the train station early that day. They had told us no cruise ships in port so it wouldn’t be a problem getting a taxi. That turned out to be wrong. It was raining lightly and I was told they were all doing school runs. "

"Good location to stop before taking the chunnel"

"central hotel in perfect position"

"Loved bar but bright lighting in reception ruined ambience of bar! "

"We had a wonderful stay at the Clifton Hotel in Folkestone! Long scenic walks to the harbour, delicious dining at the Marco Pierre White Chophouse, and the truly exceptional restaurant staff—who also brightened our morning at breakfast—made the experience unforgettable. The ambient bar was a lovely spot to unwind, and a little Costa Coffee bar available. Every member of the hotel team was warm, polite, and welcoming. They made us feel so looked after. We’ll definitely be back!"

"Staff were friendly and helpful"

"Comfy spacious room with pleasant view of countryside. Plenty of parking close to reception . Friendly staff."

"Beautiful, last minute stay with comfy beds and spacious cabin in the woods. Would stay here again. "