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奧古斯塔北貝斯特韋斯特普拉斯套房飯店的評分

2.5 out of 5
奧古斯塔北貝斯特韋斯特普拉斯套房飯店
1062 Claussen Rd, Augusta, GA

評論

8.4

非常好

10 分，有夠讚；1001 則評論中有 525 則" "
8 分，不錯哦；1001 則評論中有 237 則" "
6 分，一般般；1001 則評論中有 118 則" "
4 分，不太好；1001 則評論中有 58 則" "
2 分，很糟糕；1001 則評論中有 63 則" "

8.4/10

整潔度

8.6/10

員工素質

8.0/10

設施服務

8.4/10

住宿環境和硬體

8.4/10

環保程度

評論

4/10 不太好

Latoya

喜歡：住宿環境和硬體
不喜歡：整潔度
於 2024 年 5 月住了 4 晚

2/10 很糟糕

Brooke

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
WILL NEVER STAY AT THIS PROPERTY AGAIN
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Brooke

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
I stayed at this property for 3 consecutive weeks and the day that I had to check out I requested a late checkout of 1:00pm….normal checkout was at noon. They told me that I couldn’t have a late check out. I knew with the amount of stuff that I had there was no way I could be out by noon so at 12:20 housekeeping and a manager came to my room and told me I had 2 seconds to get out or they would call law enforcement. Mind you I had already made one trip to my vehicle with my belongings….I came back inside to get the rest of my things being they didn’t have a cart to carry your belongings available at the time. I have never in my life had anyone treat me like that especially after staying at there hotel for 3 weeks straight. I will never stay at The Best Western again.
於 2024 年 5 月住了 1 晚

4/10 不太好

antonio

情侶出遊
Signed up for smoking room and when i got to check in say its none available. Tv needs to be updated no smart tv so had to watch 6 cable channels.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Laura

喜歡：整潔度和員工素質
Our non smoking room smelled like it used to be a smoking room. My friend and I are allergic so the room gave us a headache. We didn’t notice it when we checked in but the longer we were in there the more it smelled like old cigarette smoke. The surfaces also hadn’t been wiped down. But the staff was friendly and professional and it except for the allergy it was a good Hoyle for the price.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Lori，Golden

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
We had a great room clean and hotel staff friendly helpful and would highly recommend.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Torre

情侶出遊
喜歡：設施服務
everything was good
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Tina

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Tina

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Check in process was the quickest and smoothest ever! Took about 2 minutes and we were on our way to our room. Such a nice bonus when your arrival time is just after midnight.
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Moiz，Atlanta

情侶出遊, 商務旅客
不喜歡：整潔度、設施服務和住宿環境和硬體
I would never stay here ever even for free
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Leland

情侶出遊
喜歡：員工素質和住宿環境和硬體
Loved it
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Michael

家庭旅遊
喜歡：設施服務
Everything was great.
於 2024 年 5 月住了 1 晚

4/10 不太好

William

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
In need of a remodel. Also the bathroom sink did not drain, discovered late, too inconvenient to change rooms for an overnight.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Yamon

於 2024 年 4 月住了 3 晚

10/10 有夠讚

Ayushi

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Louise

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Just stayed overnight so didn’t pay much attention to things around the hotel, but my stay there was very nice!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Yuneisy

於 2024 年 4 月住了 2 晚

2/10 很糟糕

Mr Keith，St Andrews

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Property is in need of immediate refurbishment. It’s dark and certainly not very clean.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Chelsea，Toledo

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice and friendly people nice rooms
於 2024 年 3 月住了 2 晚

8/10 不錯哦

David

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was nice. We did find dog hairs in our room. We also asked for extra towels and none were ever delivered.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Eduardo

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
safe and clean
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Keith

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything with the hotel was great but the carpet was really dirty out in the hallways and around the elevators.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

April

喜歡：整潔度、員工素質和住宿環境和硬體
Stayed during Masters week - such welcoming staff, great reception area with snacks and such and a solid room with comfortable beds. We have stayed at many different hotels for the Masters and this was a short notice trip and the Best western Plus exceeded my expectations.
於 2024 年 4 月住了 2 晚

8/10 不錯哦

JANE W

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very pleasant & helpful staff. Easy check in & out. Breakfast included. A for cleanliness.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Jose

喜歡：設施服務
Very friendly staff and comfortable rooms.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Robert

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Convenient location. Staff very friendly.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Steven，zionsville

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The rooms may not be the greatest but the Staff is extremely friendly and will do anything for u. The breakfast and Happy Hour were outstanding. Really enjoyed the people!!
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Joe

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

4/10 不太好

Greg

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Dayna

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Stayed here for the Masters. The staff are fantastic - super nice and helpful. The rooms are clean & you can’t beat the convenience to Augusta.
於 2024 年 4 月住了 1 晚

6/10 一般般

Roger，Ashburn

家庭旅遊
喜歡：整潔度和員工素質
It's a little hard to rate this particular hotel. The staff was a 5, for sure. Everyone we dealt with was extremely helpful. The overall property is certainly clean- the lobby area is very nice and that's where the breakfast buffet is located. As for the room, it could certainly use some updating/repairs. The kitchen area was pretty beaten up but everything worked. Nice TV, comfortable bed. We were there for the ANWA and it was very convenient for that.
於 2024 年 4 月住了 2 晚

4/10 不太好

Courtney

情侶出遊
不喜歡：整潔度和住宿環境和硬體
Carpet was dirty in the common areas and in the rooms. Their housekeeping staff does not do a good job. One of the beds had dirty linens on them from actual dirt, blood stains and hairs. There were layers of dust throughout. The toilet was not cleaned very well at all from previous guests. We couldn’t use the fridge because it reaked like fish. Looks much better in pictures than in person.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

David

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is attractive, the lobby clean and inviting. The room was very pleasant— clean with plenty of fresh fluffy towels. The bed was comfortable and the HVAC unit worked just fine for me. Additionally, the staff couldn’t have been nicer or more professional. I will absolutely stay at the BW-plus in Augusta again.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Jane

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good stay for a quick trip.
於 2024 年 3 月住了 1 晚

6/10 一般般

Denise

於 2024 年 3 月住了 2 晚

10/10 有夠讚

Marcus

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Nina

寵物同遊
喜歡：整潔度和設施服務
This was my second stay at this hotel and a better experience than the first time. Room was nice and mostly clean. Bed was comfortable. Hallway carpets needs a deep clean. The tv channels (local only) didn’t work in the am. I would stay here again. Traveled with one dog and it was an easy check in.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Shabazz

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great room quiet
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Julian

於 2024 年 3 月住了 1 晚

6/10 一般般

Nina

寵物同遊
喜歡：員工素質
不喜歡：整潔度
The exterior is nice and so is the lobby. The interior is very worn. The carpets in the corridors are very dirty. The room was really dirty. Not sure the last time it was cleaned. Huge tv but it didn’t really work and had local channels only. WiFi did not work at all. Staff was good. People loitering in the parking lot when I checked in.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Xue

情侶出遊, 寵物同遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It's one of the few lodging places that offer affordable pet friendly stay. The room was clean, neat and not malodorous. There's a large dog walking area near the parking lots. The only dislike was an encounter with the customer rep who rudely insisted that our dog was not leashed when in fact she was.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Javier

喜歡：整潔度、員工素質和住宿環境和硬體
Exe lent
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Ninive

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
They have breakfast at reaonable times. Close to the highway, which made it easy to locate. Parking was abundant. Staff was very helpful and attentive.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Scott

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Jefferson and the whole staff were very accomodating and super helpful. Jefferson went above and beyond when the guest laundry broke down and helped us get our wet clothes dry, excellent service!!
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Corey

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 4 晚

4/10 不太好

Alexander

喜歡：整潔度
不喜歡：員工素質
Muy mal servicio a la hora del desayuno y a la hora de entregar la habitación
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Susan

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Pet friendly!
於 2024 年 2 月住了 1 晚

8/10 不錯哦

kenny

於 2024 年 2 月住了 2 晚

4/10 不太好

Laura

不喜歡：整潔度、員工素質和住宿環境和硬體
The front of the hotel was very nice and breakfast. And clean. But the room where we stayed was dusty everywhere. The floor when we arrived smells marihuana it was so nasty. The early person is in the front desk she is not helpless and not even look to you!!!
於 2024 年 2 月住了 2 晚
Khia 於 2024年3月5日回覆
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 有夠讚

PAUL

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfort and Service with out the high cost
Stayed for a week. Everything was great. We spent a little extra for the couch, that was worth it. Having a larger refrigerator was perfect for our stay. Staff was nice and helpful. They had everything we needed and our stay went without a problem. Definitely stay here again.
於 2024 年 2 月住了 6 晚