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Smile Hotel Atsugi

3.0 star property
Travelers feel right at home with practical amenities including laundry services and staff available around the clock to assist with any needs

Choose dates to view prices

Smile Hotel Atsugi, near a metro station, offers a practical base for visitors. The property provides dry cleaning, an on-site restaurant, WiFi, vending machines, and a 24-hour front desk.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry
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Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 20 are not allowed at this adults-only property; all guests 20 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1200 per person
  • Self parking fee: JPY 1200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 20 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Smile Hotel Atsugi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 1200 per day. Limited spots are available.

What time is check-in at Smile Hotel Atsugi?

Check-in begins at 3:00 PM.

What time is check-out at Smile Hotel Atsugi?

Check-out is at 10:00 AM.

Where is Smile Hotel Atsugi located?

Situated in Atsugi, this hotel is within 1 mi (2 km) of Atsugi Central Park and Sony Atsugi Technology Center. Kenritsu Sagamisansen Park and Ebina Central Park are also within 3 mi (5 km). Ebina Atsugi Station is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.2

Cleanliness

8.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 56 out of 147 reviews
Rating 8 - Good. 58 out of 147 reviews
Rating 6 - Okay. 26 out of 147 reviews
Rating 4 - Poor. 3 out of 147 reviews
Rating 2 - Terrible. 4 out of 147 reviews

Reviews

Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Verified

10/10 Excellent

Angela

Liked: Staff & service, amenities, property conditions & facilities
It was better then I expect it !!
Stayed 6 nights in Jul 2022
Verified

10/10 Excellent

Ayuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
寝泊まりするだけなら十分でした。 安くてありがたい。 8月1日から経営変更のためか、朝から廊下が騒がしかったのが残念です。
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Mikio

Liked: Cleanliness, staff & service, property conditions & facilities
コストパフォーマンスが、良い
Stayed 1 night in Jul 2023
Verified

8/10 Good

Seiichi

Liked: Cleanliness, staff & service, property conditions & facilities
フロント対応が良かった
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Mio

Disliked: Cleanliness, property conditions & facilities
部屋に入ってすぐに知らない人の髪が落ちていて嫌でした。
Stayed 1 night in Jul 2023
Verified

6/10 Okay

??

ビジネスホテルとしては充分満足なところでした！
Stayed 1 night in Jul 2023
Verified

4/10 Poor

KENJI

Disliked: Property conditions & facilities
深夜の到着となりましたが暖かく迎えて頂きました。 設備(建物)は古さを感じました。
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Yoshihiro

目の前にスーパーがあり、便利です。
Stayed 1 night in May 2023
Verified

6/10 Okay

MICHIKO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

少し暑かった

空調が全館コントロールとのことで、暑く、涼しくできず、朝は暑いので、早めにチェックアウトしました。夜も暑さで目が覚めました。
Stayed 1 night in Apr 2023
Verified

8/10 Good

Yasunori

Liked: Cleanliness
Disliked: Amenities
価格が安くて良いです。 チェックアウトが11時だと更に良いです。
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

定宿です。

立地条件も良く、快適に利用させて頂いてます。 比較的安価なので、とても助かってます。 スタッフの方は皆さんきちんと対応して下さるので安心です。
Stayed 1 night in Oct 2022
Verified

6/10 Okay

daisuke

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
トイレ前の天井が汚れがすごかったです。 個別空調ならいいのですが、温度調節が上手くいかず、お腹を壊しました。 ただフロントの方に薬を頂き、楽になりました。 次回泊まるのは別にして、 フロントの方の対応は素晴らしかったです。
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

KENTA

Liked: Cleanliness, staff & service
親切丁寧で良かったです。
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Shigeru

枕が数種類用意されていてよかったです。
Stayed 1 night in Apr 2022
Verified

8/10 Good

Kazuyuki

Liked: Cleanliness, staff & service, property conditions & facilities
駐車場が第1は止められなくて、少し裏ある第2駐車場でしたが、予約時に電話かメールで駐車場を使うことを言っておかないと、止められないことがあるみたいですので、ご注意ください。 部屋は綺麗、狭くもなく、快適でした。
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

RYOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても丁寧に対応していただきました
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

満足です！

お部屋も綺麗で落ち着いて泊まれました。朝食も美味しかったです。また近くに行くことがあれば泊まりたいです！
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

bamboo

Liked: Cleanliness, staff & service, property conditions & facilities
親切で綺麗なホテルでした。
Stayed 1 night in Dec 2021
Verified

8/10 Good

Kazuhiro

Liked: Cleanliness, staff & service
朝のバイキング料理がさいこうでした
Stayed 1 night in Nov 2021
Verified

6/10 Okay

yoshihiro

Disliked: Room comfort
駅から少し遠い
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Nishioka

Liked: Cleanliness, staff & service, property conditions & facilities
いつも快適に使わせて頂いています
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

KENTA

Liked: Staff & service
初めて宿泊しましたが、スタッフさんの対応も良く快適に過ごせました。 電子レンジやマッサージ機なども宿泊した人が利用できるように設置してあり、便利でした。 また機会があったら泊まりたいです。
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Nishioka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リピートです。相変わらず居心地の良いホテルです。スタッフの方の対応も丁寧で、気分が良いです。
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は清潔感があり、スタッフの方の対応は親切、サービスも充実、文句なし。
Stayed 1 night in Aug 2021