They were overbooked and failed to provide the room I booked at check in. Turned me away to another hotel nearby but took nearly an hour to do it. Expedia was contacted and put the line on hold without any help to resolve the situation.
The staff was awful. Kitchen manager especially . Manager never made situation right.
laura
於 2024 年 3 月住了 3 晚
8/10 不錯哦
Allison
親子旅遊
2024年6月10日
喜歡:整潔度和員工素質
The sofa sleeper was broken in our room so the staff quickly changed us to a different room just next door so changing rooms was easy. I really appreciated the kind staff. The pool is small. It was clean and the kids had a great time playing together in the indoor pool. The breakfast is mid, like most free breakfast at hotels. I wish they had had fresh fruit while we were.
Allison
於 2024 年 6 月住了 2 晚
2/10 很糟糕
Unstoppable
2024年5月30日
不喜歡:整潔度和住宿環境和硬體
Unstoppable
於 2024 年 5 月住了 1 晚
4/10 不太好
Carol
親子旅遊
2024年5月19日
喜歡:整潔度
不喜歡:員工素質
It is a very nice room
My kids were excited to have the pull out couch and watch tv but there were no linens or sheets or pillows for the pull out bed. Then they were very disappointed that the remote didn’t work and no one seemed to care enough to solve that problem.
Carol
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Patricia
2024年5月18日
喜歡:員工素質和住宿環境和硬體
I’m very happy with my stay. I booked the King Suite. Room was clean and spacious, bed was an awesome sleep. The only thing I found unsatisfactory was the shower which showed some either dirt or signs of mold thankfully I brought shower shoes. Parking lot was safe and secure. I returned after a late evening to parking lot security who wouldn’t let me in without checking my credentials which I really appreciated because the surrounding area is a little shaky and busy so I felt safe to park my rental car there. Staff was friendly. Convenient location to the airport. I would definitely stay here again. Thank you for a great stay.
Patricia
於 2024 年 5 月住了 1 晚
10/10 有夠讚
jen
家庭旅遊, 親子旅遊
2024年5月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I was very happy with the staff that greeted us with a smile, pleasant and helpful attitude.
jen
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Latasha
親子旅遊
2024年4月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I loved everything about my stay and I would recommend it to anyone