They were overbooked and failed to provide the room I booked at check in. Turned me away to another hotel nearby but took nearly an hour to do it. Expedia was contacted and put the line on hold without any help to resolve the situation.
The location was convenient. The property was clean and quiet.
Sharon
於 2025 年 6 月住了 2 晚
4/10 不太好
Delonica
2025 年 6 月 8 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Room was not what I paid for and it was old and nasty
Delonica
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Carrie
2025 年 6 月 3 日
Carrie
於 2025 年 5 月住了 4 晚
8/10 不錯哦
Marcelino
2025 年 5 月 31 日
喜歡:整潔度、員工素質和住宿環境和硬體
Only thing is room is not cleaned every day.
Stayed there 6 days and room was cleaned twice only.
Marcelino
於 2025 年 5 月住了 6 晚
8/10 不錯哦
Hannah
家庭旅遊
2025 年 4 月 19 日
喜歡:整潔度和員工素質
Staff was very helpful. We booked a one bedroom suite, but there was a maintenance issue with that room. We were given 2 studio suites at no additional charge. The property is undergoing renovations. Our suites were nicely updated. The elevator is located down a long hallway and around the corner from checkin, so it’s inconvenient. There is only 1 elevator and there was a wait.
Hannah
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Marcelino
2025 年 4 月 14 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great staff
Marcelino
於 2025 年 4 月住了 1 晚
6/10 一般般
Beccie
情侶出遊
2025 年 4 月 12 日
不喜歡:員工素質、設施服務和住宿環境和硬體
Very poor overall
Check-in - was greeted and the. Told to wait a minute. Left at front desk for 5 minutes whilst staff member went into back room. 10 minutes later she re-emerged with no explanation for the delay. Given room key and told room 601. Went to 601 to be greeted with an open door and staff member inside mending something. That is the only reason we went in that room.
Only on leaving the room to get backs from the car did we realise we had been told wrong room number.
Digital key was for room 604. Good job we checked before shutting our belongings in a room that wasn’t ours!!!
Floor 6 had been renovated so was relatively new but still looked the same as the rest of the hotel. Not much of a renovation!!
Housekeeping and maintenance staff were forever hovering around riding the lifts - almost like they were avoiding work!
Greeted on one journey in the lift with maintenance staff laying on a table they were moving floors!!!
Breakfast was extremely poor with a very limited choice. Breakfast was guarded closely by a member of staff to make sure food was not removed from the area. Who was gonna take that anyway???
Generally not a good impression and will NOT be stopping here again.
Beccie
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Christopher
家庭旅遊
2025 年 4 月 8 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Christopher
於 2025 年 4 月住了 4 晚
10/10 有夠讚
Tenaya
2025 年 4 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I love this hotel. Customer service and staff there are phenomenal.Happy their upgrading as well
Tenaya
於 2025 年 3 月住了 5 晚
8/10 不錯哦
Todd
2025 年 3 月 24 日
喜歡:整潔度和員工素質
A little more attention to details
Shampoo empty, room has a slight odor of pot, air was very dry in the room. Other than that the rest was fine.
Todd
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Cornelius
2025 年 3 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
Cornelius
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Alicia
親子旅遊
2025 年 3 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay
Alicia
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Oliver,Colorado Springs
家庭旅遊
2025 年 2 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very courteous and the location is convenient when you gotta catch an early flight out of ATL
Oliver
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Tenaya
2025 年 2 月 18 日
Tenaya
於 2024 年 12 月住了 4 晚
10/10 有夠讚
Tenaya
2025 年 2 月 18 日
喜歡:整潔度、設施服務和住宿環境和硬體
Stay was nice no complaints. I always stay here when I come into town one of my favorite places too stay
Tenaya
於 2025 年 2 月住了 4 晚
10/10 有夠讚
Kyle
2025 年 2 月 7 日
Kyle
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Nicole
家庭旅遊
2025 年 1 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything
Nicole
於 2024 年 11 月住了 3 晚
2/10 很糟糕
DONNA
家庭旅遊
2025 年 1 月 31 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Box spring had exposed stains , black mold under soap holder in bathroom, shampoo and body wash bottle provided were empty. Entire hotel smelled like marijuana. Not to mention they gave me the wrong room
Number so my key card didn’t work. They come up 10 minutes later after we had to wait in hall unlocks door and let’s us in. Makes up some lie the door battery not working but will get us. New key card . There was liquor on the table with personal items and money and trash visible upon opening the door . He acted like that was normal and walked off and lest us in that room . We walk around confused and upon further inspection realized someone was actually already staying in that room and their clothes and shoes were in there . We were mortified. We had to walk back in the hall and call front desk and wait again for our correct room. I like the hotel layout . Nice size to rooms but need some serious deep cleaning. Staff was very nice and mistakes happen, but this was a big one.