Booked an oceanview room. Check in girl that served me was unfriendly but all the other staff were good. The view of the ocean was obscured by a tree and was on the first floor so very disappointed. I asked for a higher floor to get the view but same check in girl was unhelpful. Said nothing available without even looking at her computer. Maybe she doesn’t like Westerners. Otherwise it’s a nice place and the buffets were excellent.