"Conveniently located hotel with direct internal access from the train station. The building and the room were well-presented, clean, and well-maintained. The lobby and restaurant overlook a beautifully maintained garden and pond. Staff members were very friendly and helpful. Thank you for a great stay."
"Staff is svery friendly and bows very deeply at every opportunity. Language can be a barrier if you don't speak Japanese, but these days there are plenty of apps to help with that part."
"As always, super clean and modern. Rooms are functional and mattresses true western-style (iykyk :-) )
Great location next to train station (not noisy at all - no trains at night?) with bus services or fairly short drive to explore the Mt. Aso area. Restaurants and Lawsons in walking distance."
"Dirty and bad smelling room
Auto on/off lights look terrible and scary
Shower head can't be turned towards the wall side,water moves to outside and make full of water on the washroom
Toilet paper side was not cleaned at all with full of dust"