「Upon arriving, we were told that Hotel.com had booked us a smoking room. I showed them the e-mail confirmation on my computer only to get remarks such as, "That won't change anything" "It doesn't matter what your e-mail says"... We asked if they could make the change and the lady first said no, and it's not because they were full, just because they got the information that we wanted a smoking room, while never providing any proof that was the what happened. After some negotiation, we were able...
「Everything was very clean. The bed was comfortable. Everything was in working order. The only thing I wish they had just a little bit more of a variety of things for the breakfast, but other than that, there was a very good stay.」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
